印度喀拉拉邦的4星級酒店

This place is nestled in the bylanes of fort kochi. I love the fact that they have painstakingly restored an old heritage building. I appreciate the efforts and thoughts behind it. However, other areas fall short behind by miles. I got a viceroy room with an unclean balcony with no chairs to sit over. Dysfunctional phone and television set was never fixed. Overall the room was clean and good. However, catering seems to be amiss, organizing the buffet spread with right accompaniments matters. Who would serve fried rice with curd!

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

我最近住在時代廣場酒店,體驗最愉快。從我入住的那一刻起,工作人員的幫助給我留下了深刻的印象。他們很細心,走出了他們的道路,以確保我的舒適和方便,在我的整個住宿。 房間本身很可愛–乾淨,寬敞,設備齊全,舒適,在探索了一天的城市後提供了美妙的撤退。顯然,酒店爲保持高標準的清潔和客人滿意度而感到自豪。 酒店的早餐很合理,有適合不同口味的物品選擇。雖然不是我遇到的最廣泛的自助餐,但食物的質量很好,提供了堅實的一天開始。 然而,我的住宿並非沒有問題。最持久的問題是酒店spa不斷的冷電話。幾乎每天接到這些電話變得相當麻煩。這是酒店管理層可能想重新考慮的事情,或者至少爲客人提供選擇退出此類通信的選擇。 此外,一名工作人員因沒有提前通知他們,有一次我將錯過自助早餐,而對我進行了一次不幸的事件。這種突然性令人驚訝,不符合團隊其他成員設定的優秀服務標準。 總而言之,我在時代廣場酒店的住宿在許多方面都令人愉快,員工值得稱讚,住宿環境優美,餐飲選擇合理。然而,spa的營銷策略和與工作人員的孤立事件確實對整體體驗略有損害。希望酒店考慮這一反饋,以確保未來客人更愉快、更無縫的體驗

Fantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.

酒店已經到多年了,但是超級服務,足夠停車,大約30分鐘就可以走了。

所有的服務人員,包括家政和行李員等,都很高興爲任務服務。特別感謝李喬先生要麼我聊天,也感謝讓我在弗洛拉酒店住的非常滿意,即使只是一晚。我會再來這家酒店,也推薦我的朋友。👍🏽

I had an excellent stay at this hotel. The cleanliness was impeccable, with every corner of the hotel well-maintained and spotless. The location was perfect, offering easy access to nearby attractions and conveniences. Most importantly, the staff were incredibly friendly and welcoming, always going above and beyond to ensure a comfortable and enjoyable experience. I would highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.

我們在度假村度過了美好的3-night住宿,物業寬敞,維護良好,景色優美。兒童和成人都有秋千,*****有專門的兒童遊樂區,是家庭的絕佳選擇。 我們預訂了花園景觀小屋,提供免費自助早餐,很好。午餐和晚餐,我們點菜。 整體服務非常棒,工作人員禮貌、友好、細心。 特別感謝餐飲團隊的Nalin先生。他提供了卓越的服務,並在我們住宿期間照顧我們。他的熱情好客使我們的經歷真正令人難忘。 一些改進建議: 開放式游泳池最低深度3英尺,一個2-foot淺段對於小孩子來說會安全很多,更愉快。另外兩個游泳池在我們入住期間在裝修,所以無法評論。 在菜單上添加更多的北印度食物選擇將不勝感激。 總的來說,我們有一個非常愉快的住宿,肯定會推薦這個度假村的家庭和夫婦尋找一個放鬆的度假。

放鬆的氛圍,不要指望任何企業待遇。同樣,不支付關稅。由於捷豹公司的衛生配件有缺陷,早上水不夠,基本的東西要很長時間。