克里夫蘭10大最佳酒店排名

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

這是一家非常獨特的酒店,本來是銀行,他們保留了許多特色。房間寬敞,牀很舒服。酒店標準有一個巨大的健身房。餐廳看起來很不錯,但沒有時間在那裏吃飯。保險庫酒吧很棒。幾個舊保險箱改建爲休息區。客房服務很好(薯條和披薩)。停車每晚42美元,但試圖找到停車的地方的壓力很大。非常近(步行距離)棒球場和籃球場。肯定會再次入住這裏。

工作人員很棒，房間可愛又寬敞，位置再好不過了。床和枕頭很舒服。我一定會再次回到酒店，但是我將使用旅行社而不是直接通過IHG進行預訂，因為IHG提供的房價保證是騙局。對於旅行社（orbitz，expedia）甚至凱悅酒店或希爾頓提供的擔保，我從來沒有遇到過問題。但是IHG真的很窮。我直接在金普頓的網站上預訂。我在網上找到兩個提供較低價格的網站，因此我提交了要進行審查的價格，因為在IHG的在線表格中，您不能命名多個網站，我衹是選擇了一個價格較低的網站（snaptravel。com）幾小時后，我收到了IHG團隊的回復，稱我的報價不符合要求，因為snaptravel。 com需要訂閱，因此它是受限制的網站，這不是我說的問題，因為其他價格較低的網站是hoteltonight。 com和該網站對任何人都是開放和可用的，但令我驚訝的是，他們拒絕了聲稱衹能通過預訂來處理一個最佳價格保證的說法，並且由於他們拒絕了第一個，因此第二個不能得到批准。我感覺自己被IHG束縛了。顯然，我並不是唯一一個有這種感覺的人，幾名旅客，甚至是住在同一家酒店的旅客，都對IHG的“擔保”有同樣的恐怖經歷。

我們住在這裏是爲了位置到亨廷頓會議中心。房間乾淨,爲我們入住準備了充足的物品。牀很舒服。房間安靜,景色很棒。

我們住在俱樂部樓層,真的很享受設施和食物。俱樂部樓層休息室的Anntoinette非常友善,樂於助人,尊重,讓您的早餐時間真的令人愉快!前台工作人員也很棒。總體來說酒店很好,對於我們這些來克利夫蘭診所做病人的人來說很方便。下次來還會再來這家酒店看醫生!謝謝!

離機場很近， 而且有shuttle直接到酒店。 服務員也很熱心。 樓下的早餐還可以

我相信這是我多年來第四次住在這裡。優惠的價格和位置。史詩般的設置，以及它曾經是一座銀行大樓。一切都很棒。淋浴時水壓很大。免費早餐。這次我們有一個轉角房間套房。它真的是大約700平方英尺，廚房和客廳。為了我的時間和金錢，我真的不會留在其他任何地方

PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.

這裏的工作人員非常友好。一經檢查，每個人都對我們在文藝復興時期所承受的一切感到抱歉。房間大小適中，但僅需一點點更新。房間很乾凈。我們住在2416房間，這是一個完美的水景！大堂的食物很好。我推薦螃蟹仰光開胃菜和不可能的漢堡。我們打算去意大利餐廳（這不是酒店的一部分），但是工作人員很粗魯，上下班看我的未婚夫，因為他穿着牛仔褲。情人節那天晚上9點，我們剛從哥倫布開車。我們衹是餓了，需要一個吃飯的地方，但是當我看到那個傢伙上下看着我的未婚夫時，我抓住我的未婚夫說：“沒關係”然後走了出去。當我們走出去時，請務必確保我看到他看着我們。我們一定會回到這裏！ ！ ！

前台Meredith atr追蹤我的手機充電器,我5月7日離開酒店。梅雷迪斯給客房服務提供了信貸,但我真的相信梅雷迪斯負責幫助我,我離開後,5月7日晚上從佛羅里達打電話給她。她很出色,是洲際套房的功勞。她將把手機充電器放在儲物櫃裏,直到我在三到四個月後回到洲際套房,在克利夫蘭診所進行後續預約。請給梅瑞迪斯一個巨大的金星,以幫助客戶。約翰 · J · 胡伯