【2024年】威斯汀河狸溪山河濱山區別墅酒店 評價・真實住客意見評論及評分

This was our first time in Avon and we couldn’t recommend the Westin Hotel more! From the reception, to drivers, staff, house keeping, everything was truly amazing. The location is walkable to everything downtown. There’s also couple of jacuzzis and pool, perfect for relaxing after a days hike. We are definitely staying here again!

This was our first time visiting the Avon location (our home base is St. John) and we were blown away by both the villas and the resort grounds! The two bedrooms in the villa were highly spacious but also clean and updated. Loved the balconies in each room. Furthermore, we couldn’t get enough of the pool! Such a pleasant feeling to lounge by the pool and soak up the views of the mountain, and it was so refreshing to go for a swim. The food and drink by the pool was also great. We also loved going for walks along the river. Overall, this was a wonderful experience and we can’t wait to go back!

We spent 4 days at the Westin Riverfront and had such a ball! The atmosphere, amenities, room quality and location were fantastic! Our 8 year old daughter loved the pool and the path by the river, and we all loved the fabulous lobby and friendly staff! Worth every penny and we’ll be back during ski season! The hotel employees should feel proud of the great work they do. Thank you!

We have always stayed in the hotel at this resort but chose the villas this time. We were not disappointed, every convenience of home that we needed was provided. We stayed in a studio villa for 7 nights and had a south view ( not River view) and although we would have preferred River view, our balcony had mountain views and nice pine and aspen trees off the deck. The resort itself is definitely one of our favorites; world class fitness center, salt water pool and infinity edge whirlpools. The proximity to restaurants and stores is great. Nottingham Park and all its events and lake are a 5 minute walk.

I have never left a bad review. I generally go with the flow however... would avoid the property if possible. the positives: The rooms are relatively new and clean. The negatives: service was abysmal. I am a platinum bonvoy member. the evening of arrival opened the pull out couch for kids to sleep on. It was soiled from the prior tenant. Housekeeping appeared to have not changed the sheets. No big deal, I took the sheets off the bed and placed them in the hallway. I called the "at your service" on the phone. It was 8pm MST (we live on the east coast so 10pm our time) I asked for new sheets and a blanket to be delivered. I waited 45 minutes without delivery of the sheets. I called 7 more times over the next hour. was told sorry they are short staffed, and they would be there in 15 minutes on many occasions (poor Cody had to take all my calls). I spoke to a supervisor on the phone who stated she would personally bring the sheets to us. never happened. I asked if I could go to housekeeping and get them myself! I was told no. Around 9:45pm MST (11:45 EST), I put my winter clothes back, walked outside to get to the hotel lobby and spoke directly to the manager in person. She stated she was aware of a complaint and the need for a crib? I explained to her it has been nearly 2 hours and still waiting for sheets, the crib must have been a different complainer... She said she would address promptly. I asked for the general manager to call me in the morning. The kids ended up sleeping on the couch with warm clothes on out of exhaustion and lack of blanket. eventually the sheets came at 10:15pm (MST). (12:15am EST) Unbelievably frustrating experience for a relatively expensive property. General manager never called me. On the day we left, I reiterated to front desk that general manager did not call me and they said he would call me later that day. ALSO NEVER CALLED THAT DAY OR ANY DAY SINCE. If this is how platinum members are treated, good luck at the property....