精選阿爾策拉爾酒店優惠

I had a very good stay at this hotel with the best service. Very beautiful bar and lobby. Also very comfortable. Nice staff and very clean. The breakfast was a 10 out of 10. I really recommend this hotel!

索爾霍夫城堡的歷史可以追溯到1414年,曾經被護城河和城堡圍牆包圍,城堡的護城河和炮塔至今仍在生存。現在,現在,現在的業主在1990年購買了城堡的酒店。入口和鵝卵石庭院非常令人印象深刻,有一個華麗的噴泉/池塘和整齊的修剪的樹籬。在辦理入住時,前台接待員似乎一點也不爲新冠病毒而煩惱,並說我應該摘下口罩,因爲不需要,即使我剛剛從英國抵達,開車經過法國!我有一個高級雙牀房(#19),有兩張大牀。房間佈置得很好,可能桌子太多了,我喜歡高大的窗戶,看前院。我預訂這家酒店的主要原因之一是免費庭院停車場,我可以從房間裏安全地看到我的車。在酒店沒有餐食計劃,所以不能評論,我的房間很暖和,看不出怎麼控制暖氣,所以打開了兩扇窗戶!牀很舒服,房間很乾淨,但我討厭洗澡時用粘着的浴簾淋浴。我的房間是通過Expedia預訂的99歐元。

酒店乾淨舒適,離市中心只有1/2hr步行。夜店員Berkay夜店超時超時,提供深夜服務,噹噹地所有餐廳從附近活動回來晚後都關門時點披薩。救命!

非常高性價比的酒店，一層還有鋼琴可供彈奏，房間設施齊備

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

Convenient location to get into town by public transport. The lobby is nice, clean and cozy. The courtyard is also very nice. It’s got a huge parking lot right under which is also very convenient. Despite the the signs “non-smoking room” it reeked of cigarettes. The kind only smoker’s home does. The room seemed clean but there wears some dust collected in different places. The bed was made in a way I wouldn’t expect from a no-star hotel. Something that takes less than 10 seconds to fix. Reception desk staff was very nice and friendly. Anyway. Not what you’d expect from a Radisson hotel. Judging by the comments so far it seems attention to detail has gone down just recently.

酒店大部分都很好,特別是價格。位置距離火車站步行約10分鐘,距離安特衛普中央一站路。入住的工作人員很友好,很專業。我們面臨的最大問題是這兩種情況:1)當我們回到房間開始安定下來時,我發現(以前住過的人的)內衣在房間裏的一件傢俱下面找到了。事實證明,房間很乾淨,但我們在去市區的路上通知接待處,他們很快道歉,並派人到我們的房間去清理。-清潔工在清潔房間時,可以更好地進行最後檢查,雖然我確實知道我們住在那裏的日子是酒店被完全預訂的時候,但是還是。2)那天晚上,當我們在房間關窗的時候,我們開始聽到外面的街上有流氓一樣的叫喊聲--所以我們我們的房間對着他們大喊大叫,因爲天晚了,我們又關了窗戶,然後我們開始聽到他們(4或5人)衝我們喊,讓我們下去和他們打架,問我們房間的號碼是多少。我們還看到他們試圖數樓層和窗戶。顯然我們沒有告訴他們,但我們通知了接待處。大約一個小時後,我們聽到門上響起很大的砰砰聲,叫我們出來,我們再次叫了接待處,一會兒之後,叫聲就停止了。我們甚至覺得到吸菸區去都不安全,所以我們打電話找接待處尋求幫助或保證(後來我們去了接待處(晚間接待處,名字叫Wim),並被告知了這一點;- 有人從下面的街道上對我們大喊大叫,要我們的房間號下來打架,而敲我們門的人出來打架顯然不是同一個人。 - 有人敲我們的門,顯然是醉漢敲每個人的門,甚至可能不是他們的客戶(這極不可能)。-我們不應該衝他們喊,以保持安靜,因爲顯然,直到凌晨2點,酒店外面的街道上一直大聲叫喊是好的。他一直沒有爲這次騷亂道歉,甚至一次也沒有向我們保證我們會安全--只是說如果有事發生,他們可以幫忙報警。--基本上晚上的接待很糟糕,我第一晚真的擔心我們的安全。不好。

Nice unique room, clean, all necessary amenities. Avoid the rooftop! Overpriced food, service is non existing, you have to ask for the stuff you ordered through the QR code at the bar, cutlery is not provided,… especially don’t go in the evening since there is no light or any candles at all so you have to guess what you are eating.

寬敞舒適，接待熱情。

We wanted a nice hotel for a 7 nights near Antwerp. The parking is great, the rooms spacious, the bathroom spacious but in need of some TLC, the cap on the bathtub faucet was missing, and some joints between the tiles were black. The WiFi was good, though not super fast. The only real disappointment was in the commercial attitude of one reception clerk and the manager. In the hotel description it stated that the rooms were equipped with a water heater and a expresso machine. When we checked in, there was only a water heater. Though this may seem trivial for some, it’s important to me. In the morning, when we’re getting ready I always answers my emails, and enjoy a cup of coffee while doing so. So, when I complained the reception clerk said that only ‘executive rooms’ have one. I did not accept that, since it was mentioned otherwise on the web, so the clerk said that he would talk to the manager, and call me later. When he called, he stated that it was ‘impossible to provide an expresso machine (??) and that the only thing he could do was ‘immediately check me out !! In other words, shut up or get lost ! This attitude and answer is an insult and unworthy of any one working in the hospitality business. Dear manager and reception clerk, change your attitude and customer relation policy, or get out of the hospitality business.