Important tip number 1- Book your parking in advance. They have a small lot close to the hotel but it fills up so please make sure to book your parking. We did and it was super convenient. This is a wonderful hotel and each and every member of their staff makes you feel comfortable. They also offer good restaurant recommendations. We stayed their for 3 nights and everything was perfect. The room was large with lots of closet space. This is the place to be if you are visiting Aix. The location is great and it is very close to the big fountain.
Very comfortable hotel, everything worked ok in the room, tv, kettle, fridge, shower with good hot water. Everything was very clean and convenient. It also had a kitchenette with pans, pots, cutlery and crockery. Hotel is located right at the heart of the Village, walking distance to everything!. Special thanks to the reception staff that were super nice and Friendly. I stayed in Room 207, where there was zero noise from the street. Thanks!.🙂
The location near the motorway but still in a quiet area was really good. The pool and restaurant were excellent and all the people working there were really nice and helpful. We had a problem with the room that smelled of cigarette. The lady from the reception provided an air purifier and it helped. The cleaning of the room could be better.
L'hotel est situe en dehors du centre ville mais des arrêts de bus a 2 mn permettent de rejoindre le sens. L'accueil de la reception est très sympathique et le rapport qualité prix est interessant. Malheureusement la piscine n'était pas disponible et le WIFI ne fonctionne pas partout dans la chambre .
VvirginiamikeOne of the most unforgettable experience in my life! The hotel is beautiful situated! Our room is modern and clean! I enjoyed having a stroll in the beautiful garden! It was amazing to have wine tasting and Michelin starred dinner in the hotel. The entire experience was exclusive! I enjoyed staying in this chateau hotel with my husband. It’s one of the highlights in our honeymoon trip.
訪訪客The Hotel in Aix en Provence was a disaster. It is nothing like the pictures make it out to be on Trip advisor or anywhere. These are taken by a professional well photoshopped and are long stretch away from what you see in the pics. The room for 3 does not have space for bags in the bedroom and barely any space to walk over to the other side of the bed..I would say max 1.5ft. Once the sofa bed is laid out in the living area, there is no way to move within the room at all. The arm rests of the sofa beds are black while the sofa itself is brown. No different in any other room. The room stank of smoke and the floor boards were shredding in some parts esp the toilet. We moved out within a couple of hours and stayed at another property in Provence. Don't spoil your vacation by staying here.
Unexpectedly nice! We came to this hotel for one night because it's near the TGV station and we'd been unable to get into our hotel in Aix's old town until next day... This hotel turned out to have really comfortable well decorated modern rooms, excellent helpful staff and very generous extras: such as unlimited free mineral water and croissants in the hall, and free beer for anyone who didn't want to watch the rugby world cup in the restaurant/bar. (I should add that the hotel was quiet and so were the guests). A real effort has been made with the small landscaped garden and play areas, the swimming pool was clean and pleasant even though it was the end of the season, and the outlook very green over the golf course. The breakfast was absolutely the best I have ever had in France, with real French cheeses instead of the usual processed stuff, and fresh fruit and proper patisseries as well as eggs (and the meat was doubtless good too). The location was the main flaw for guests like us wishing to avoid using a car. It is a short taxi ride from the TGV station, but a half-hour bus journey to Aix proper through anodyne business areas. The other flaw - which wouldn't affect the sports fans or young families with cars who seem to be the usual guests - was the incredibly tiny bath. Sadly I fell trying to get out of that bath and am still dealing with the injury. I must add that we had come back again at very short notice for one further night, and again the staff were excellent and so was the room in all other respects...I should have used the shower that night instead!
6610chiarahThe hotel is very run down. The air conditioning was not working but you could not open the windows at night because of the noise from the motorway running alongside. Also the music the hotel plays throughout the public areas goes on 24/7 With a speaker on the patio area below our room it meant that even with the window shut there was a constant bass beat we couldn’t get away from. Despite requests to the hotel from our wonderful tour guide nothing was done. Temperature in the bedroom was 25c. Do not eat at the hotel, the food is abysmal and very expensive. The grounds and pool are not maintained and filthy, the litter bins outside reception overflowing. The only positives are the towels and bedding are new and plentiful and the supplied toiletries are high end, good quality.
NnolwennArrivée tardive à 2h du matin, le mec de la borne vraiment pas cool, impolie. Je lui est expliquer que j'avais déjà payer mais il m'a refait payer une deuxième fois. Heureusement la dame de l'accueil m'a remboursé et elle était très gentille.
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