擁抱酒店(Embrace Hotel)

・ホテル内の敷地が素敵！ ツアーで疲れた後もゆったり過ごせます ・部屋も快適 ・水圧強目のホットシャワーで快適です。 ・スタッフも優しい ・ホテルの周りの人々も優しくて、子どもたちも可愛い。東側の岸より圧倒的に静かだと思います。 ・西側にも美味しいお店はあるので問題なし。東側に渡るフェリーも24時間運行とのこと。 - The hotel is very lovely! You can relax after a tiring tour. - The rooms are comfortable. - The hot shower with strong water pressure is very comfortable. - The staff is friendly. - The people around the hotel are kind and the children are cute. It is much quieter than the east shore. - There are good restaurants on the west side as well, so no problem. The ferry that crosses to the east side also runs 24 hours a day.

Les points positifs : En arrivant on remarque que l'hôtel est neuf et charmant; le personnel souriant. On nous explique également que l'eau est chauffée avec des panneaux solaires. Nous découvrons un superbe jardin : tout commençait bien. Le petit déjeuner est excellent et tout le personnel très gentil. Le rooftop est agréable pour admirer le coucher du soleil ou même les montgolfières au lever du soleil. L'hôtel est placé dans une rue calme et proche des sites de la rive ouest. Les points négatifs : le matelas que nous avions était mediocre; impossible de dormir tellement qu'il était dur et creusé. Nous avons donc demandé à changer de chambre après la première nuit. Dans la nouvelle chambre les lits étaient mieux mais nous n'avons pas eu d'eau chaude. La wifi est très limitée dans les parties communes et ne fonctionne pas dans les chambres ; dommage nous avons été globalement déçu des équipements de cet hotel.

We had a very bad experience at this hotel, because of the staff. Our concierge was absolutely unhelpful and instead was constantly trying to scam us. He refused to even tell us how far the ferry was which we found out later was only a 7min walk from the hotel. He did not give me directions to a restaurant I wanted to go to but instead tried to sell some homestyle place and when I wasn't buying it he still didn't give us the directions. The wifi was conveniently not working so we weren't able to look things up. This was when we were really tired from our Nile cruise and just wanted to get a meal and plan out our evening. He also tried to convince us that we needed to take expensive taxi to the East bank instead of the ferry that I knew was close by... he also told us that it was $80 per person to go to the Valley of the Queens which we ended up doing by ourselves by just hiring a driver and car. What was the worst part is that he started talking to my friend while she was sitting by herself in the courtyard, and when I joined he asked me 'Whats happening with the situation in India?' and I said there is no 'situation' in India. So he says so what I am reading on the internet is false and I said yes, it is fake news. This seemed to make him angry. I genuinely was trying to inform him of all the development and peace work taking place in India and he suddenly changed the topic and then walked away. I felt quit unsafe at this point and that anyone could harm me anytime.

Hôtel acceptable mais dans un quartier pauvre et avec beaucoup d’animaux. Donc beaucoup de bruits d’animaux en permanence. Sinon j’ai aimer que l’hôtel soit style égyptien, c’est très beau et particulier. Nourriture acceptable, propreté acceptable. Louxor n’a pas été ma ville préféré car très pauvre et sale.

The staff here were kind and helpful, but the hotel is nothing to write home about. Wifi is basically non-existant. The breakfast wasn't very good, stuff was constantly out, we watched one of the kids working there sneeze all over the food, and we found a hair in our food. The pool is absolutely disgusting and unswimmable. Overall it was a typical stay in Luxor, good staff, the building looks nice, all the locals around are friendly, but the hotel is just passable as okay.

Cute hotel. The building is a vibe! Room had a nice balcony and garden. When you go on the roof you can see its all solar powered. Quiet area.

We were very impressed by initial view of Embrace and with the excellent service by the staff "Marwan especially" who was always there for help and just conversation which was very impressive. Not taking anything away from the other staff which were also very cordial and helpful. My wife and I give Embrace an score of 11 over and beyond a 10. I would recommend Embrace to all my friends. Also the tour driver "Adam" was very helpful and knowledgable about anything we wanted to know. "EMBRACE IS THE PLACE".