The hotel is lovely in itself but a massive shame about the staff… they are all rude and don’t even acknowledge you, they take food and drinks before you are done and please dont ever expect to get bottled water! (You can only get this from the restaurant bar which has a wicked queue). We literally had to beg to get a bottle of water from the bar for my babies bottle so we could feed him, the only water available is from a water machine at the side of the bar that tasted metallic and they only give you cups the size of a shot glass :) Not to mention you get there and they place you in a random room only to say you either need to pay an extra £380 to stay in that room or move the next day in the afternoon so you can’t relax. They also don’t really clean the rooms when you are in them.. I think they came in and moved the quilts in our room and that’s it, there was still formula we had dropped on the side from the morning. You are also not allowed to use the towels for the pool so please don’t attempt it they will go mad! BRING YOUR OWN. It wasn’t all bad the food was lovely and always had a really nice variety also there is a beach right outside (but it’s €9 a sunbed) you can just sit on the beach with a towel though. There are plenty of shops and restaurants immediately around the hotel so it terms of location it’s spot on.
Çalışan arkadaşların hepsi güler yüzleriyle ve inanılmaz samimi davranışlarıyla çok keyifli bir gün geçirmemizi sağladılar. Şiddetle tavsiye ediyorum :) Kahvaltılar da hem göz hem karın doyurucuydu oldukça da lezzetliydi🤗 Otelin hayvan dostu olması ayrıca gönlümüzü fethetti🥰
Antique Roman Palace這家酒店提供自然身心的土耳其廁所、帶水滑梯的酒店的游泳池、贈送的酒店的健身房和乒乓球硬件軟件,以及額外有費用的土耳其廁所、桑拿設備和推拿基本設施。客人還可以在房間的陽台上或池畔吧枱品品嚐威士忌。Antique’s Ottoman美食餐廳配有全包式餐點各項服務,供應由鮮新應季食材烹製的土耳其和國際風味餐飲。Antique Roman Palace入住的房間提供電視設施、房間空調、私人衞浴,以及景色房間的陽台。客人可以免於收費海灘上的日光和遮陽傘。這家酒店離阿拉尼亞(Alanya)鬧市區僅2公里,提供景色房間的陽台、帶房間的陽台的房間和贈送WiFi。
2024.09.06
I can recomend this hotel for everything, stuff is realu helpful and lovely, food is fresh and good, bars are working all the time so you cannot miss anything, i would realu love to come back here sometime with for example a girlfriend cause we soulu definitywny spend quality time in here
AVOID THIS HOTEL.i would never recommend to anyone.even wouldn't stay for free. I can say thank you just a Dj and Spa team.and some of the staff,who was nice.In reception working 1 man with long hairs(very unpolite man).(HE WAS CLAPPED WHEN WE WAS LEAVING) when we arrive at night they give us a rooms,but incase double they give single room.we ask for double,they wasn't happy to swap,but we get a key to check for room.and what we saw inside!!!!!4 room cleaners was lying on the beds and SMOKING. all room was smelling. we didn't accept.on check out 12 o'clock they will cut your bracelets and you can't use any food apart lobby (they got some cakes)when we try to take a manager came and told his staff something.after she was trying to take away all of them as soon us possible.i can tell more but....believe me I am many years have holidays in turkey but what I seen in this hotel,never seen before.I can say it's just 3*hotel,with ridiculous rules.
不論是商務還是休閑旅客,盧莫斯豪華度假酒店及Spa中心都能讓您的卡吉柯克之行變得更加美好而難忘。酒店坐落於距離加齊帕薩機場大約25km的地方。在該地區觀光很容易,Family Beach Kargicak和Utopia World都在酒店附近。酒店坐落於Varos旁邊,附近的Syedra Antik Kenti也是值得遊覽的地方。閑暇時間在酒店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Asi Restaurant、Friends Restaurant(地中海菜)和Yegen Balik Evi(Yegen Balik Evi)(西餐)不妨可以試試。住客既能在 健身室揮灑汗水,也可以在按摩室放鬆身心。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。理髮美容中心能提供造型設計,滿足您各種社交需求。
2024.10.01
We were very impressed with this hotel on our holiday. We couldnt believe how stunning it was, so much work has gone into it. We checked in evening time and the lovely man on reception explained everything to us and took our bags to our rooms for us. Its spotlessly clean, you see housekeepers and cleaners around all day. As soon as drinks are empty they're taken off the tables, they are always making sure everywhere is clean and tidy. The rooms are lovely and spacious with good amount of storage for clothes. Large showers. Beds were slightly hard and had to ask for an extra blanket as one isn't enough to cover two people comfortably. Aircon takes a bit of messing about with to work but when its on its fab. You get a full fridge worth of drinks including fanta,coke and sprite along with water and juices all free but the soft drinks dont get replenished. The pools are huge,clean and not overcrowded. We seen the whole pool area and beds get deep cleaned in the nights. We were always able to get sunbeds even when people hogged beds for full days with towels and didnt return to use them. The spa facilities are lovely, the atmosphere down there is lovely with the calming music and essential oils.The indoor pool is absolutely freezing but nice for a cold dip if youre too hot. The old guy from the Spa put a downer on our holiday as he was so so pushy,even when told no he kept nagging us to book treatments. We were approached 4-5 different times by this man, one time I was sat by the pool on a phonecall when he and another woman appeared out of nowhere wanting to speak to me, he was told by our friends that i was busy on the phone and didnt want to speak but he didn't take the hint and just stood there staring at me for a good 5+ minutes until i finally had enough and got up to leave to continue my call. He then badgered me and told me I needed to visit his friend he was stood with for skincare as my face was bad (it wasn't,( i just have lots of freckles) he then said something to the woman and she stood staring at me assessing my face and told me i needed to go down to the spa NOW to have laser treatments on my face. It was so unnecessary and rude, i felt so self conscious afterwards and it ruined my day. You need a new Spa rep here if you expect to sell anything. Food is better than expected, they served turkey,lamb,chicken,salmon,fish, fresh chicken kebabs,beef etc and plenty of salad and veggies. Theres always something to eat no matter what the other reviews say. If you're a fussy eater don't go all inclusive. Drinks are really tasty,although you need a few to get anywhere near tipsy! The bartenders are super friendly and helpful, cant fault them. We never seen any pool games and the evening entertainment we did see was naff, for a 5* you'd expect it to be quite good. I did miss some music around the pool, slow jazz gets a bit repetitive. We had no problems here and would definitely return. Theres plenty of shops,bazaars and supermarkets nearby wi
I stayed at the hotel with my family and all the stuff made our vacation unforgettable. From the first minute we felt very welcomed at the hotel and Darina from the reception help us with all special requests. She is very friendly, attentive and helpful. I also want to mention Salih who was making every day full of fun and different activities. The pool party was a great experience and every night we could enjoy different events that he organized. All the guys from the bar are super friendly and nice, always smiling and making so cozy atmosphere. We also liked the food, it was always delicious. It was so sad to leave, but I am sure we come back there next year. The people who works there make this place the best to stay in Turkey. Thank you very much to everybody for our vacation. We enjoyed it a lot!!
Although the room looked a bit shabby chic, the beds were clean and very comfortable. Could hear next door residents sometimes, but we had a fabulous view across to the castle, so, although there were some down sides, it was more than made up for with the good parts. Beds and towels not changed often, but staff were more than happy to do so, if asked. I liked the pool, not too busy. Unfortunately, my husband passed away unexpectedly, whilst we were there. The manager, Sukru, and all his staff couldn`t have been more kind and helpful. I will definitely go back.
訪訪客The hotel is decent with a great location. However, there are couple of things that should be worked on. First, the towels are not changed every day which is in my opinion mandatory for the beach hotel. We used to wash them by ourselves. Also, you have to take your shower gel, shampoo, and soap since you will get those only when you check in. Two small shampoos and soaps are definitely not enough for the trip that lasts seven days or more. WIFI is very poor and available signals are kind of confusing since they have one for each floor and area but none of them works good. The beach waiter/guardian is very unpleasent and have his own and very strange rules of selling the sun beds. For example, you come early in the morning and ask for some of the beds in the first row he tells you ”No, it's reserved.” Then noone appears there for the whole day or someone who is not even the quest of the hotel takes those. When you ask if you can reserve for tomorrow he says ”No way!”. This guy really makes you feel kind of discriminated for your own money and dealing with him on daily basis can definitely ruin your vacation.
VVinusha PHonest review- Food- amazing! They had fry ups everyday for every meal. Omelets, pancakes and waffles for breakfast, grilled fish(so good) grilled chicken and kebabs for lunch and dinner freshly made and a whole lot of other dishes including salads to try. Food was really good. Rooms- smaller than I expected for a family of 4. Sofa bed was really uncomfortable for my 8 year old. But we managed. Kids had a nice time. Could do better with the beds and the curtains as it was really bright in the room. Beds are not very comfy. Pool- was amazing. The slides are great. The beach was right behind the pool which was great. The facilities near the pool and the beach were very good. Staff- very friendly and they go out of the way to help you if you need anything. Turkish bath(massage)- not very great. Not value for the money they charge. I’ve had Turkish massages before so out of experience I felt it wasn’t a great job. Overall we all had an amazing holiday. Thank you Armas!
We arrived at 10.50pm to be told our room wasn’t ready, and it would be another hour. We had been travelling for 9 hours, for this reason alone I wouldn’t book this hotel. Don’t know what the reasoning behind these room booking issues, but reading past reviews obviously a theme emerging. They kept saying hotel was full, I don’t give a toss I booked a room with a 2pm check in and it’s 11pm at night. Our room, when we eventually got in, had received a satisfactory clean, although dirty glasses and used shower gel was left behind. The dirty glasses remained for our whole stay. The room cleaning service was farcical, toilet, shower and sink weren’t cleaned during our weeks stay. There were some great staff, special mention to the day barman at the pool bar, who was friendly and offered outstanding service. The young evening barman, who spent all his time on the phone, and never cleaned tables or bar, and treated customers as an inconvenience, unless you were a young woman, not so much. Food was fine, very Turkish. Al a carte restaurant and snack bar never opened. Meals were only available for breakfast to 10.30am, lunch from 12 to 2 and dinner 6.30 to 8.30. At start of the holiday you’ll laugh at people queuing at 6.30 for dinner, go at 7.15 and you’ll realise why, lots of runny dishes with meat removed, and running out of food. Baked fish ran out at 7pm and platter of salmon removed at 6.45 pm and told it was finished. Beach was rocky, nobody bothered to clean beds or tables. Bed mattress was functional although tired. Sea was amazing. This is t a five star resort, although any one paying £1400 for a weeks all inclusive knows this. The crap check in, limited food, and sketchy service would suggest two star, and you wouldt bother. Final insult was being charged £10 an hour for late checkout to 5pm. When I couldn’t check in until over 9 hours from advertised check in time.
I don't recommend this hotel, nor the city Alanya. They try to get as much money as possible anywhere. In Alanya many hotels that say they're all inclusive are actually not. Some stuff are not included in the price we pay, for example the wifi has to be paid for when you're in your room or the beach. I will never go to Alanya ever again. When it comes to this hotel, I don't recommend it because 1) everything in this hotel is old and dirty. I got a room that wasn't even well built, there were lots of construction errors. The paint on the ceiling litteraly falls on the ground. There are molds here and there. The carpets are litteraly glued on the floor, but it is so old some part of it got ripped off. Some of the handles on the drawers are broken. The bathroom curtain are shameful. Old, dirty and only covering a third of the bathtub. How much does it cost to change that seriously ? An other important thing to mention is they only give you one small bottle of water per person per day. You can't grab bottles of water from the fridge cause it's locked. You only have to take water from the water dispenser that they never changed nor cleaned in 30 years. Which is bad because that amount of clean water is unacceptable, a normal human drink at least 1,5 liter of water. The seats, tables and tablecloths are never clean. So always put the tablecloths aside... The cutleries are not hygienic, instead of putting them on the tables ready to be used they put it in the basket so everybody touches everything. The plates are old and dirty too, I struggled to get one clean everytime. 2) if not everything is included in the price then don't call it an all-in hotel... My biggest (bad) surprise was the beach because you need to pay 3€$£ per lounge chair and per parasol. I'm a big ocean/sea lover, and I'm this hotels client, how dare they charge me for being comfortable? I couldn't really enjoy the beach, which is a shame because I came there to at least get some enjoyement from the beach. I complainted about this from the guy that gather the rent money. He said that everything at the beach is not the hotel's belongings, and that they also rent the lounge chairs and parasols which is absolutely not true. Everything is the proprety of the hotel. The beach bar is also not included you have to buy everything there. Even the toilets at the beach aren't free. Nothing is free at the beach. Such a shame 3) the food is a 5/10, half the food was edible the other half is either not cooked perfectly (the peas or other vegetables were still hard). Nothing really special. 4) the staff are all unfriendly, except Hasan and the bartender woman, they don't smile and look at you with hate in their eyes. You can see they clearly don't want to work there. They don't provide you with conditionner in the bathroom. I feel like it's becoming a trend to only put showergel and shampoo here in Alanya. 5) problems and complaints are not solved. When I complainted about some stuff not included in