We arrived yesterday, an hour earlier than the official check in time. The very unwelcoming receptionist called housekeeping to see if our room was ready and it was, but she would not allow us into the room without paying a £15 early check in fee. So we went to the bar which was almost empty, but tables had not been cleared. We used the toilets near the bar to change as we were on our way to a funeral but there was no heating in the toilets and it was -2 degrees outside. We returned after the funeral and found the stair carpets threadbare, with very little signage directing us to our room, in this rabbit-warren of a hotel. Eventually we found our room, which was cold, but a small stand-alone radiator had been provided. One of the bedside lights had didn't work and clearly needed rewiring. The bathroom had no extractor fan, no heating and no hand towels. I would struggle to give this a 3 star rating. On the plus side the room was very clean.
翻譯