SpringHill Suites Ames

I stayed at this hotel a few months ago and loved how new and clean it was. The front desk person was great and I loved the creature comforts. This stay was different. The front desk person was meh. Not rude, but definitely not friendly or fast. The biggest difference I noticed was how unkept the hotel was as a whole. Two outdoor trash cans were overflowing with trash, lots of hose coking out of the landscaping that is a trip hazard, and the bathroom floor in my room was disgusting. It clearly has been like vacuumed or dusted but not wiped or mopped recently. The corners are full of dust and hair. It’s a new enough hotel, it doesn’t look shabby yet- just not clean. I do love the beds and curtains keep in dark in the rooms. The TV is easy to use and stream with, which is nice. Maybe they are having staffing issues leading to poor housekeeping, but hopefully they get that under control. Also, the “pool” is more the size of a swim spa.

This is our 4th time staying here. Rooms and TV are great, rooms are very quiet except for the worlds LOUDEST doors opening and closing, they need to figure out how to quiet those door closures down. Breakfast is decent but should have some kind of fresh fruit there, there was no fruit at all. Good Granola. Should also have some fat free yogurt.

Always a pleasure to stay here. Clean, friendly & nice sized rooms. The only suggestion I would make is for them to add a few more items to their breakfast, like cut fruit, bacon or sausage.

Nice place. Very new. Clean. Nicely designed room. Comfortable beds. Big closets. Sitting area added to roominess. Good shower. Good location.

Pros: Easy access off of I35. Very clean and breakfast was sufficient. Cons: Pool was quite small and the hotel did not have a hot tub.

The hotel was very clean, the staff was friendly, the room was well appointed & comfortable, and the coffee served at breakfast was wonderful. Ideal location for visiting Iowa State University.

Great room, new hotel so it is nice and clean. Pool was small and cold typical hotel pool. Breakfast choices were good.

Very nice, newer property located conveniently off the interstate. Rooms were very well designed and comfortable.

Such a beautiful hotel. Stylish rooms and comfortable furnishings. Convenient and close to Iowa State University and Ames.