安克雷奇歡朋酒店(Hampton Inn Anchorage)

Super nice staff and shuttle driver! Clean hotel, clean room with comfortable bed. Good selection for breakfast. I would stay again! Mountain View!!

The staff was very friendly and comfortable beds. I arrived late at night so I did not get the room I booked. The breakfast was not great. I did go down at 8:30 and they had no oatmeal, no waffle mix, and no utensils and very few pastries . I asked the front desk if they would add more items and they didn’t know. Also, the on demand shuttle takes a long time. At check in they told me to come down 10 minutes before I wanted to leave. When I came down it was a 40 minute wait for the shuttle.

We've stayed at the Hampton in Anchorage in the past and the quality has gone downhill!! I had to request a chair since there was none in the room. There were no washcloths at all in the room. The hallways were littered with paper scraps, about 8 pm the fire alarm went off, my call to the front desk, wasn't answered and after 10 minutes, the alarm eventually quit. No one on the 2nd floor knew what was going on! The elevator quit for a period of time later in the night also, again no explanation. The breakfast was very generic, sausage salty, eggs, bland, oatmeal was OK. Swimming pool and hot tub were closed for "construction" but we weren't made aware of that until we arrived. No mention of it during reservation process. That's the last time we will ever stay at another Hampton!

The room was up to Hampton standards. but for my preference the height of the bed should be lowered. I am 5'10" and had to jump UP onto the bed. The TV lacked local stations and the volume was so low and max that No one in the room could understand it. The water handle in the shower was in reverse when one turns it on.

Great staff, good location and parking. The room was missing a toilet paper dispenser and was a bit worn, but overall well maintained.

Staff is friendly and helpful, property is clean and quiet. We enjoy the Hampton Inn Anchorage every time!

I’ll start off with the positive. House keeping was incredibly nice and helpful. Front desk staff were pleasant. I wish I had more positives to write but it ends there. Parking lot was slippery and semi dangerous to navigate. I know ANC received a lot of snow this year but you would think that more up keep would be done for the safety of guests, especially walking back and forth to the restaurant that is across the parking lot. The pool was unclean and gross in my opinion. Lots of clumps of hair floating around. Room was ok. Was clean, but we weren’t able to make coffee because the coffee pot was missing a key component. No fan in bathroom. Beds are very soft so if you have back problems, beware. Fridge didn’t feel all that cold and seemed old and outdated. My biggest issue was front desk and shuttle employees smoking right outside the front door to the hotel so the small entry way and lobby smelled strongly of smoke. As a former smoker who’s worked in hospitality before, I don’t think it’s courteous or professional to be smoking in front of the hotel while working. Will be staying at another hotel when we travel down to ANC next time.

The Hampton in Anchorage has been remodeled and is amazing! Clean and quiet with comfortable beds. Staff is friendly and helpful. Breakfast was very good.