安德森California Welcome Center - Anderson附近平價酒店預訂

Christine or Christina (not 100% sure on the name) was amazing. I called prior to my arrival and confirmed everything, including being able to stay in the room until around 2 or 3pm on the day of check out. She said it was all great and set, she had even set notes in my record. Now I knew there would be a small fee that Christine had discussed with me which I didn’t mind. When I got there she was amazing and so welcoming. It was amazing, totally opposite of the reviews I had seen online about this place. Dee is horrendous. I called down to the main office, after a housekeeper had come to my room, to verify that I could stay until 2 or 3pm. She immediately flipped her lid. She states that Christine should never had done that, that it wasn’t allowed, that the entire hotel is booked so there is absolutely no way for it to happen. When I mentioned the notes in my record and the small fee she got even more upset and stated that it’s a whole new day so unless I wanted to pay for another day then I’d have to leave. She asked ‘well what are your circumstances to need to stay that late’ I said that I was in school until 2 or 3 on a zoom call, she said ‘well why didn’t you make other accommodations then. When I asked how long I had to collect my things she again stated ‘well you can’t stay until 2 or 3’ I said that I understood but needed time to gather my things, she said I had until 12 (which was only 15 mins away). She said that she would call the owner and see what they wanted to do and call me back. Feeling so un-welcomed I immediately started packing and getting ready to leave. I had less then 10 minutes to pack and so I did. Then she called me back and said that the owner was fine with it, and I just had to pay that small fee. I agreed just to have more time to pack and let my instructor know that I was needing to leave the hotel last minute. After I gathered my things I left and went down to the front to get a receipt. She said ‘I can’t give you your receipt until the housekeepers check your room’. I said okay, thank you and was leaving. She then stopped me and said ‘aren’t you the guy who’s going to stay until 2pm?’ I said, not anymore I don’t feel welcomed. She laughed at me and said ‘okay, bye then’. So I left. Fast forward about 15 mins and she called me. She said ‘I don’t know if we have an issue but I have laryngitis so that’s just my voice. I tried to ask for your email address so I can email your receipt to you. What is your email Erick?’ I said ‘my name isn’t even Erick’ she said ‘oh okay, oh well’ I told her that I’ve taken care of patients with laryngitis because I work in the medical field and that the issue isn’t laryngitis, it’s that she’s rude, condescending, short, has bad customer service and is disrespectful’ she said ‘I have outstanding customer service’ when I said ‘it’s not your place to disagree with the customer, you’re literally arguing with me right now about your tone with me’ she kept on but I felt so disrespected I h

由於旅行顧問的評分最好,選擇了這個位置。它毗鄰日落橋公園,晚飯後步行到很有趣。酒店本身似乎照顧得很好,很舒服。我覺得房間很乾淨,雖然我們注意到其中一個牀底下有“錯過”的炸薯條。總的來說是一次很好的體驗,因爲我們只是通過雷丁旅行。還會評論前台的人似乎在訓練某人;她似乎把那個受訓者趕走了,自己幫助我們,但她沒有很好的客戶服務技能,我在這個級別的酒店裏所期望的。沒有自願提供任何信息,沒有問我們怎麼樣,似乎只是想做最小的事情,和我們一起做。

設施：不錯 衛生：不錯 設施：bu

入住和退房快捷高效,Jordan,Katelin和Jacqueline是前台三位傑出員工,回答了我們所有的問題,非常個人化,有禮貌。在餐廳吃早餐,食物和服務都非常準時。各種各樣的物品可供選擇。服務器,凱茜,非常高效和友好。我們的房間乾淨安靜。總而言之,這是一次很棒的體驗。下次我們在加州雷丁。期待再次入住那裏。

到達後,前台的女士很愉快,讓我們提前入住。我們進房間的時候租了1張特大牀套房...,很乾淨。有全套冰箱、爐子、烤箱、微波爐和洗碗機。沙發牀舒服...枕頭很棒。對於有頸部問題的人來說,有全頸支持是很好的。我們的套房是殘疾人套房(204),我們不需要,但很高興看到那些不易移動的用戶能夠獲得更高的服務。早餐是標準的歐式食物,但他們確實在雞蛋裏沒有那些討厭的豬,大多數酒店通常把它們混在雞蛋裏,讓我們像希伯來人一樣無法食用。 我唯一發現需要改進的是房間裏的奶酪子,它的功能就像一個美元商店的物品,這是一件好事,我從家裏帶了我自己的東西,因爲我知道我需要一個真正好的子來做辣根逾越節。

與父母和孩子一起旅行。房間還不錯,但房間裏有奇怪的氣味,似乎他們通風不好或長時間沒有使用。位置很好,很容易找到。附近吃飯的地方很少。加油站就在停車場,所以任何快速的東西都可以抓到。主桌工作人員很好。早餐是很好的選擇。

酒店設施不錯，早餐有點簡單，還不錯

超過預期的好 特別是室內泳池 冬天小孩子也玩的很開心。早飯中規中矩 房間超級大 是有個沙發的套間 兩個大牀也都很舒適。酒店位置也不錯，開車10分鐘就是沃爾瑪 target 各種大商場

這是偉大的和愉快的 工作人員非常樂於助人,友好。 非常安靜的建築,很乾淨。 只有推薦 - 早餐時間關閉太早!