特雷索姆斯湖 Spa 度假村(Les Tresoms Lake and Spa Resort)

It was a little off town but you can walk down a forested path to get to the lake. Unfortunately, we had a guest with a sprained knee and still got a room that needed to climb stairs although we did have help with luggage up the stairs. The hotel only works with private hire cars and we were unable to get around via uber or normal taxis. Cars cost 30€ for a 5 min drive into town. There is no meals in between 3 - 7pm when the restaurants open and having arrived at the odd time of 3pm, we had to find alternatives. The spa was lovely however we made a booking the night before for massages but the reservations were not captured. The reception asked us to walk to the spa for making a booking instead of just calling the spa. I received a wine with a lot of sediment at the bottom. The waiter apologised and that was it. Spa receptionist did not seem happy to serve us too. Great view of the outside from the bathtub.

停車費每晚 ​​20 歐元。這在城外，是非常罕見的。免費停車是我同意搬離市中心的原因之一，以後我會睡在安納西......電視正在維修，不能用！ 4顆星，沒有評論。

我們住在一樓湖邊，有個露臺。可以看到對岸的安納西小鎮，景色不錯，房間乾淨，空間寬敞，能夠度過一段輕鬆的時光。 當我參觀餐廳時，我注意到停車場很擁擠，晚上沒有太多空間，一樓還有螞蟻。 總的來說，這是一次滿意的住宿。我在那裡舉辦婚禮，認為這裡是舉辦迷人活動的合適場所。

I was really looking forward to staying here and it was going to be the relaxing end to a busy holiday. When we arrived at lunchtime feeling very hungry we were told both restaurants are closed on a Monday and that if we wanted food we had to walk 20 mins into Annecy. (Subsequently I found out we could have had room service but that wasn’t offered.) When we got into our standard room it was tiny. There wasn’t even a cupboard to unpack our case into. Just 5 hangers. So we lived out of our suitcases having to manoeuvre around them. Our balcony was not an enjoyable place to sit as we had two sets of workmen outside with a digger. The rest of the hotel is beautiful and the terraces by the swimming pool have a stunning view of the lake. Housekeeping were lovely and could not have been more helpful. There is no service by the pool you have to go in and order (drinks, no food again) and then nothing is cleared until the end of the day. All in all this did not feel luxury. I happened to meet the owner who asked about my stay. I told her my concerns and she offered me a massage at the spa or use of their bikes neither of which were suitable for me. She then said she would recompense us some other way but when I came to pay the bill there was no form of compensation. Which again was disappointing. This was not the luxury end to my holiday I had hoped for.

The hotel was excellent and the staff very friendly. We were very pleased with our room and the lovely view of the lake. Very good pool facility. Some smaller issues were: Everything bar and food related are via the app, so no menus, which was not great for choosing wine and the restaurant, other than the Michelin star facility was only open Friday/Saturday. The Wi-Fi was not great and the walk into town through the woods could do with a decent path.

Nous avons passé un très agréable séjour. nous avions une vue imprenable depuis notre chambre. La salle du petit déjeuner très bien orientée, nous déjeunions avec une superbe vue sur le lac.

pourrait faire mieux pour un 4* l accueil est correct mais sans plus, un peu distant voire ,mécanique. La chambre double supérieure est petite.et donne sur le parking. Petit déj cher 25 euros mais très copieux et très bon avec vraiment tout ce que l on veut en salés et sucrés... le tout servi avec du personnel à l écoute et sympathique.

Heel vriendelijk personeel ..ze rekende voor ons hondje 1 nacht minder . Kamers zijn heel klein vooral de douches en het ontbijt vond ik nogal aan de hoge kant. Voor mijn hondje hadden ze zelfs bakjes neergezet vond ik heel lief