We chose to stay at this hotel both before and after our safari adventure, with the initial and final days covered by the safari company. Deciding to extend our stay by an additional day was an easy decision, especially considering the seamless experience we had. Remarkably, we didn't have to switch rooms at any point, enjoying the convenience of adjoining rooms overlooking the inviting pool area. The front desk staff deserves commendation for their exceptional service throughout our stay, setting a high standard for hospitality. The rooms themselves surpassed our expectations, boasting a level of quality that exceeded even that of four-star accommodations in the US. Needless to say, we were thoroughly impressed. However, our experience in the bar and restaurant fell short of perfection, which ultimately influenced our rating. On the first day, we encountered an unfortunate incident where our table was taken while we were at the buffet. Despite this hiccup, the culinary offerings were outstanding when ordered off the menu, with prices notably more reasonable compared to the buffet dinner. Breakfast provided a satisfying start to the day. Regrettably, the service in the restaurant was inconsistent, with several instances where we had to actively seek out staff to request the check. This inconsistency in service detracted from the overall experience, prompting us to rate the hotel lower in terms of its full-service capabilities. In summary, while our stay at this hotel was largely enjoyable, particularly thanks to the excellent front desk staff and the quality of the rooms, the inconsistent service in the restaurant and bar prevented us from giving it a higher rating.
對於想要捕捉阿魯沙城市風采的旅客來説,女王樹小屋旅館是一個理想的選擇。酒店地理位置優越,駕車至阿魯沙機場僅需12km 。旅客們可以發現Six And Seven Tours 到酒店衹有很短的距離。酒店佔盡地理之宜,Mount Meru、Ngorongoro Crater Conservation Area和Ata Tanzania離此都很近。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱、空調和衣櫃/衣櫥,滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供拖鞋和吹風機的客房浴室是不錯的選擇。在空閑的時候,去大堂吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Shanghai(其他中餐)、Themi Living Garden和Africafe(咖啡店)也許是可以讓您找到答案的地方。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。酒店的會議廳將熱情的服務與專業的素質完美地結合在一起。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
訪訪客2024.02.20
We really enjoyed our stay Malkia Trees Lodge in Arusha! Conveniently located with easy access to attractions, the lodge offers comfortable accommodations at a great value. The staff is friendly and well-connected, organizing trips seamlessly. It has bar were you can order cool drinks or coffee. It also has a restaurant were we especially enjoyed our rich and tasteful breakfast. Highly recommended for a memorable and affordable stay in Arusha! We are looking forward to be back very soon.
It was worth the stay, you can easily order food from most restaurants with the information given. There’s also a free Tanzania dish at night as well as breakfast in the morning.