亞特蘭大巴克海特君悦酒店(Grand Hyatt Atlanta in Buckhead)

The hotel is located near peachtree street. Although the location is close to Lenox mall but still a bit far for a walk. Saw a few pubs and bars. I would say they are ok in general but it would be nice if they could moved me upper floor as I clearly requested that I prefer upper floor . Breakfast was rather good though although there weren't much varieties but blueberry pancake was very delicious.

Last minute booking for the hotel since we were flying in Georgia late, so it was a bit expensive for one night. Was greeted by the front desk. Communication was great. Happy with the late Check in and late check out times. They have parking for your car, not sure if it’s free because it was included in our package that we purchased from a third party. The area is nice and safe. There is a bar /lounge that is walkable distance. It was a Thursday night so not too many bars/lounges were open late. Overall I would recommend this place. .

This was by far one of the most preferable and enjoyable experiences. The entire staff was amazing including the valet hosts especially “Mr. Sofeain” he along side the other valet hosts have given us outstanding service and has honestly set the par for my next choice on where our next stay will be and of course it’s definitely the Grand Hyatt Buckhead.

The property is an excellent, very special establishment -- the zen garden, the lobby are all spectacular. The rooms are comfortable. The shower pressure is decent. But most of all, across the board, the staff is so extremely friendly and professional. Any concern you may have -- they are only there to help and assist you and with a smile. From the valet parking to the front desk, you are always warmly greeted by helpful, respectful people who do their job well. Great place!

This is my first time staying at the Hyatt. I had a great experience. Upon check-in, they shared with us about a chauffeur service they have if you are wanting to go within 2 km of the hotel, this by far is the best feature I’ve had at a hotel Joe (the driver) was fantastic, I’d stay here again, simply because of the service.

Had a great overall stay. First person at checkin desk was not very congenial when I arrived around noon on Friday, December 15 and asked for early check-in. She said she would text me when room was ready and never did. I checked back on my own and second person was very helpful and said room was ready. Everyone else ( restaurant staff for lunch and breakfast, room service deliverer, valet people) was wonderful and made me feel welcomed and comfortable. Special thank you for the champagne and chocolate covered strawberries!

I paid for a high floor room in this 24 story hotel. They gave me the 10th floor. When I pressed them, they put me on 15. That was disappointing. I feel as though i could have gotten that without having paid the upgraid.

No one came to clean our room after we left in the morning and returned in the evening. When we called to the front desk we were told cleaning the room was not on our reservation. Of course we would have requested our room to be cleaned. Does that mean we would have been charged extra for a clean room?This is supposed to be a 4 or 5 star hotel. You have to reserve cleanliness? Stupidest thing I ever heard. Based on that I would not recommend this hotel to anyone, unless they like rooms that aren't cleaned.

no hot water both nights, shower has very weak current, no coffee in the room, breakfast could be better - need to walk 4 blooks to get to the breakfast as it is in a different building. windows are old you can hear everything in the street like the windows were open