奧斯汀Clayways Pottery Studio and Gallery附近酒店

Came to town for a concert and chose the Hilton for its proximity to Moody Center and lovely photos of the property. From the moment we pulled in and were greeted by the valet staff, to checking in with Chris Hartfield (sp?) at the front desk, we knew we’d picked the right place. Chris was very welcoming and even worked to get us into a larger room which was not available online. He was so kind, gave us information to help us with our evening around town and made us feel at home. Our room was clean and spacious, the decor was nice and beds/bedding was very comfortable. We chose to take a Lyft to the event but took a nice walk thru Austin on the way back to enjoy the city. Highly recommend and wish we could have stayed longer.

這個酒店不錯，有室外泳池，這個時候還在開放，早餐還OK。個人比較喜歡健身，健身房還OK，整體比較滿意。 🔔服務：好，自助打印機不好用，前台幫忙打了，人很好。 🍃環境：OK 🧹衛生：OK 🚗 交通：OK

I arrived at the Stephen F Austin Royal Sonesta at 2am after a delayed flight. It took 20 minutes for me to check-in due to issues with the hotel computer system. It might have been worth the wait, because I was upgraded to a suite. But I'd say that the suite was quirky: two rooms, nice furnishings, but no amenities. For example, the bar area in the living space had a sink but no accessories or drinks that you might expect to find on a bar. I fell asleep at 3am, and was woken at 8:45am by construction noises directly behind my bed. The noises included loud voices, drilling, banging, and scraping. Even with top-of-the-line ear plugs, it still woke me up. When I reported this issue via text message, the hotel manager looked into it instantly. He was on my floor talking to the hotel engineers by the time that I left my room. The manager recognized that I was the guest who had complained about noise, and apologized. He let me know that the work was supposed to be completed later in the day, and expressed sympathy for my rough morning. The manager set me up with some perks that made my stay more enjoyable and made up for the bad experience. So, all's well that ends well. The rest of my stay was good, especially because the hotel was in a really convenient location -- walking distance from my business meetings, restaurants, and tourist sites.

我們在新婚之夜住在凱悅酒店，真是太好了！由於那是我們的新婚之夜，我們希望能有一些香檳或其他特別的東西，但總體而言，這仍然是很棒的體驗。整個晚上，我們的景色都很美，服務一流。肯定會再次入住！

We opted to stay on Rainey based on what Rainey was like in the past. However, we didn’t realize that this is the new site for redevelopment in Austin, so a lot of the charm of Rainey is being replaced by high-rises. The hotel did provide early plugs in the room to help block out construction noise, and for that I was super thankful. The hotel sent the typical welcome text earlier on check-in day. We checked in online and opted for a digital key because we’d arrive after midnight, and wanted to go straight to our room. Upon arrival, our digital key didn’t work at the garage or at our room. We went back to the lobby and waited a while without anyone coming up to help. After yelling “hello,” to try and get help, an employee came to the front desk. It wasn’t the typical welcome, as they seemed kind of put out about us being there - but hey it was 3 am so I can overlook that. After getting us regular room keys, I asked if my digital key would work now too. They shared that the digital key system was new and had not been working. The welcome text really should have mentioned that. The room smelled off when we arrived - almost like BO. Possibly it was from someone cooking onions in a nearby room, but it was just as pungent then next morning.. When we got the “how was you stay text”, we mentioned the smell. The front desk staff was helpful and offered to have housekeeping go by and freshen the room. When we arrived back at the room that evening, there was an aerosol odor-ban food smell remover spray on the table. Nothing else was done and the room smell was just as bad. Same smell on the day we departed. Our room was on the 16th floor so possibly other areas were not as bad. If you do opt to stay here, it is not terrible. Set your expectations lower as it is more like a Choice Hotels brand stay than a Hilton family stay. Also if you reserve the one bedroom king and plan to have your kids stay on the sofa bed, know it is not paid out like some other Homewood suites. The sofa bed is the same, but the only way to access the bathroom is via the bedroom. Also, the sink and vanity are not separated from the bedroom by a door and the shower is the old tub insert shower combo. So if your kids are teens and stay up later like ours do, just get two rooms. The place really needs an update all around to be up to be we usually experience at a Homewood. Hopefully it is up for one soon as the location is great. We’ll be booking at the Hilton instead when returning to Austin, though.

用貝蒂·戴維斯的話說,“多麼垃圾啊”。從我們的窗戶可以看到鳥湖女士的美景,這景色很美,而且淋浴的水壓很大!浴室似乎部分更新,相當不錯。還可以免費停車。電視上有幾個HBO頻道。但是,酒店很陳舊,看上去不是很乾淨。室內停車庫很髒,燈光昏暗。在那裏感覺不是很安全,所以我們儘可能停在外面的停車場。晚飯回來時,我們沒有接待前台服務員的問候,因爲她似乎故意避開我們的目光(她沒有打電話,也沒有忙着和別人聯繫)。電梯裏也非常髒,太暗了。牀中間有點塌陷,亞麻布看上去又舊又累,角落裏的椅子看上去比我放在路邊的椅子還要糟糕。天花板上一個舊的漏水縫補得很差,桌椅、地毯和牆壁上都有污漬。隔壁房間的門沒有提供足夠的隔音,因爲我聽到鄰居的電話護送聲音響亮清晰。游泳池區看上去不是很吸引人,因爲沒有雨傘或樹木來擋住強烈的陽光。我們想住在奧斯汀市中心,步行即可到達東西,所以這是最便宜的選擇。但是從那裏走出來的地方不多,而且它所在的地區有點粗略,所以我們最終還是帶着 Ubers 去了。我們昨晚在Arboretum地區的一家酒店預訂了房間,因爲週五晚上(鎮上的音樂節)這個房間達到了一個可笑的高額,最後從那裏乘坐Uber(15-20mins)到市中心也一樣方便。另外,這家酒店更好,價格也便宜。生活和學習。

The check-in and out was smooth. Our stay is ok, the room is quite small but bed is comfy. The breakfast option was nice but the next day, we woke up a bit late, we joined buffet breakfast at 8:30AM but most of the food were gone and was not replaced. The location is good, near N. Lamar Ave and I-35 which is accesible to Downtown Austin.

大幹淨的房間,舒適的牀,早餐也不錯。夜班工作人員真的很熱情。但在酒店描述中提到機場班車晚上11點停。無論如何,我們可以推薦,會再次預訂這家酒店。:)

我們昨晚在德克薩斯州。好地方！ ！員工很好！餐廳在處所也。對於我來說，很難找到從東方來的東西，但最終找到了它。我早上有兩個煎餅。我花了很長時間才可以做這麼快的食物？總的來說是一個不錯的地方和一個不錯的房間！離機場也衹有十分鐘！ ！

We have stayed at this newly renovated hotel recently and they were very welcoming! Enjoyed their exceptional service from dedicated staff who went above and beyond to make sure our stay was pleasant. Rooms are very modern and a comfortable atmosphere. We can't wait to come stay with you guys in near future.