巴庫faberlic mastaga附近酒店

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

延遲退房至下午 2 點:好的 服務：好的 衞生：好

還有什麼設施? 一般 空調 24小時登記台 電梯 暖氣 保安 大堂裏的電視 加快入境登記 預約預約 期出境登記 允許抽菸 電梯在上層工作 在房間裏 隔音室 客房服務 冰箱 吸菸的號碼 有線電視 電視

Our stay at the Holiday Inn Baku was very comfortable.The Staff was warm and helpful. The Location is excellent. The Breakfast was sumptuous and the timings relaxed. One member of the Staff at breakfast took it on himself to remind us to come early, everyday. On a lighter note ! No complaints, we were always served well. The Rooms are large and well appointed, it was important for us as it was an 8 days stay. I would strongly recommend this Hotel for Stay in Baku.

很棒的飯店，時尚又漂亮。工作人員的熱情好客、細心和友善令人驚嘆。從第一分鐘起，您就感覺就像是朋友一樣。早餐很棒，非常美味而且種類豐富！我們不僅沒有選錯飯店，整體的氛圍也讓我們感到驚喜。非常感謝整個團隊👍🙌👏

We arrived on the 22 and was welcomed by ismail and checked in by shams from reception both were super nice and instantly gave us one of the best first impression any one can ask for. Our first day we had shawarma from black city and it was the best shawarma we ever had and made us go back again for the taste of it several times. Definitely recommend every one to try. We had the best service by our special favorite orkhan who was super friendly and the team made sure we get the best service. We had to just look once and literally the staff comes running to help. 10/10 for the attentiveness and details of the black city staff. We tried green house but the food is same as white city. Would have been amazing if they had a different cuisine than white city. We had the best shisha made by Hussain who was very kind but didn’t get the same smile and sweetness from the other staff in green house. Service was not bad but as we had an amazing experience from black city where all the staff are super attentive was a little down fall. We had dinner in white city and couldn’t order anything else after we tried the honey baby chicken which was absolutely delicious. We also had lunch twice in white city but the service was super slow due to lack of staff but David while we noticed it was definitely a time of rush he had done amazing while doing the service with a very energetic smile and a very positive vibe. The hotel has a beautiful steam room, sauna and a pool. I met gulshan from spa while I went for sauna who always was super attentive kind with a gorgeous smile. It is beautiful to go for a walk out side the hotel as it’s near a park with ocean views. We had met amazing locals as well as everyone we met were super kind. The hotel has beautiful garden and greenery around the property. We usually take pictures in every country we go but we fell in love with the gardens and the colours around we took pictures just out side the hotel. Lots of mini butterflies and just super pretty and beautiful colorfulness around the hotel. The rooms are spacious and if you love mirrors this would be a perfect place as the hallway to room are filled with huge mirrors. The only problem we faced was that the hotel didn’t have a eu plug and we had to take a walk to get them on the first day but other than that didn’t have any issues. Lastly was checked out by Orkhan from reception who was funny and sweet asked us about our stay and had a good last impression as well. All together a great team at marriot and definitely would recommend to stay as the hotel is beautiful with amazing facilities and to top of has amazing staff with delicious food. Personally this was the best vacation 💕

希爾頓巴庫不錯的5星級酒店。我們在G.套房,行政酒廊的服務非常專業。24樓和25樓的不錯的餐廳,可以欣賞到城市的最佳景色。

The reason why I came to Baku was that they told me a lot about Baku and I wanted to come and see it. It so happened that we came with a group and chose Qafqaz Baku City hotel. The hotel is beautiful and most of all, the staff have smiling faces, the rooms seem to have been renovated but they were clean, I thank all the staff and the night manager Mr Elfan, advised us on the best places to visit in Baku, and most importantly, he showed us the Old City on the map. In general, I left this hotel with good memories

房間和國內300元左右快捷沒區別。 前台態度不錯，就是忘記讓我登記我的萬豪會員了，損失積分了。。電視可以投屏非常棒！房間不斷電也非常棒。樓層高也能看到一點點海景。附近有個超市，買點伴手禮，零食飲料也方便。離噴泉廣場不太遠，步行穿過巷子非常愜意。 早餐挺好，但是，説好的6點半開始，我在樓下等到6點45才開始。 缺點是房間小。淋浴間小，馬桶小。空調不好調，有些功能鎖上了。點外賣不給送，需要自己下樓取，沒有牙膏牙刷護理用品！壁掛馬桶不結實，也可能是我太胖了，一坐嘎吱嘎吱響，感覺要掉下來。

位於巴庫市中心標誌性建築，打開網絡就看到這家酒店，舒適乾淨，服務人員都很敬業誠信，早餐品種也很多，獨有阿塞拜江和土耳其風味，從酒店能看到巴庫老城，新城區並海景，風景優美，古代和新時代的結合，值得居住並享受這城市的魅力,這家酒店大廳，客房，總枱，餐廳服務人員都很敬業誠信友善，按時送去每項服務，全部都很熱情的跟你打招呼，問你有沒有什麼事要幫助，尤其是algünbey,Sarvanbey,Emir be都很給力