Ramaya Ubud景觀by EPS的評論

來自住宿之回應: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Our hotel has always been there and always received guests and it has been going on for a long time until today we are still our place. We think you are wrong in looking for our place. You can look on google map and search our place Ramaya Ubud View by EPS and it will be there. If you can't find our place you can call the number we have provided at the place you booked. Even our place is next to the main road. Without any explanation we obviously cannot cancel your booking. And we think your review is unfair to us without any confirmation you said our place does not exist and lied to you.Best regards,Ramaya Ubud View by EPS

來自住宿之回應: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Thank you for your stayed with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you happy to stayed with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this.Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS

來自住宿之回應: Dear Anonymous User,Thank you for taking the time to share your feedback about your stay at Ramaya Ubud View. We’re glad to hear that you found our hospitality welcoming and appreciated the friendliness of our team.We sincerely apologize for the inconveniences you encountered, including the ants, the internet connectivity, and the comfort of the beds. Please know that we are actively working to address these issues. We have already scheduled additional pest control measures and are exploring ways to improve our internet speed and bedding for a more comfortable guest experience.Your feedback is invaluable to us as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant and seamless stay.Warm regards,Ramaya Ubud View

來自住宿之回應: 親愛的先生/s。 Khvlid 來自 Ramaya Ubud View by EPS 的最誠摯問候 感謝您入住我們酒店並與其他旅客分享您的體驗 首先，感謝您的反饋我們很高興您能愉快地入住我們酒店，我們期待您的再次光臨歡迎您。下次造訪我們的住宿，我們相信您下次造訪我們的住宿將是一次難忘的經歷。

來自住宿之回應: Dear Mr/s. LucasWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedbackWe are pleased that you are happy to stay with us,We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS Teams

來自住宿之回應: 尊敬的太太。訪客用戶來自Ramaya Ubud View by EPS 的最誠摯的問候。歉意聽說有一些問題。請放心，我們已經與團隊解決了這個問題，以確保我們對此進行改進。由於巴厘島的熱帶氣候，有時會看到昆蟲與自然共存，並且在巴厘島隨處可見。但我們總是徹底清潔房間內外。我們認為您的評論如此之小且對我們如此嚴厲，這是不公平的。我們還沒有收到攜程的錢。而且根據現行政策，如果您已經入住，這筆錢不能全部退還。對於造成您的不便，我們再次表示歉意。謝謝您，祝您有美好的一天。

來自住宿之回應: 尊敬的太太。沙斐儀 來自 EPS 烏布視圖拉瑪雅酒店最誠摯的問候 感謝您入住我們酒店並與其他旅客分享您的體驗。 首先感謝您的回饋 我們很高興您樂意與我們在一起， 我們期待您下次造訪時回到我們的住宿，我們相信您下次造訪我們的住宿將是一次難忘的體驗。 謝謝您，祝您有美好的一天。 此致， 烏布拉瑪雅酒店 EPS 團隊景觀