Zaten in villa Raffael. Grote ruime villa. Is goed bevallen Jammer dat er geen zon in de tuin komt. Alleen was er niet echt schoongemaakt. En het waterdispenser was leeg toen wij aankwamen. Verder was het goed. De foto's zijn denk ik van het begin. Nu andere kleuren bank. Tuinkussens. Boven waren kussens kapot van de zitjes. En beneden aan de bar ook zitting kapot.
I had a credit for this hotel from 2020 and had always enjoyed staying there. However I arrived today and the room they gave me was disgusting. it was right next to the kitchen dining room and was very noisy. Looked like they’d put all their unwanted broken furniture in and there was no phone. I asked for a.change in room but was told that I could only upgrade for an extra 30K per night. There are much better and cheaper options around. Stay elsewhere. This hotel needs a major overhaul. If I could give less then one star I would.
翻譯
訪客
入住日期 2023年1月
家庭旅遊
1.0/5
發佈於 2023年1月31日
We stayed in Villa Rafael. It was southern facing, so the pool got no sun and was not heated. We did not use the pool once whilst there. The safe broke one day and we couldn’t get our money out. The air conditioner leaked water all over the floor. And for $200 I expect a buffet breakfast. Would not stay there again!