Just back from our wonderful stay. This was our first visit for me, my husband and our kids aged 8 and 10. Everyone was wonderful, accommodating and kind. We all felt at home and their service really made our holiday. Special mention must go to Smiley and Alit. They are both such amazing people - they were an endless source of entertainment to my kids, especially playing football with my son. They seemed to know every guest by first name and nothing was too much trouble for them. The pool is stunning and well maintained, along with the gardens. The breakfast was also fantastic. We were sad to say goodbye and can't wait to come back :) Tip: Try Oil & Vinegar nearby for lunch or dinner - it was incredible.
We spent a week in St. Regis end of May. A great experience indeed. The service was at top level. Very attentive, professional and discreet. From the reception to the room service. Everyone, everywhere. A big compliment to all the staff! The food was also exceptional, from the breakfast buffet till the fine dining. What it is not really convincing is the hotel structure. There is this big artificial lagoon: nice and scenografic, but the water is hot (why warming it?) and you cannot really swim in it. In fact almost no one uses it. Do you want to go to the pool? There is no one proper pool to take a swim! Do you need a changing room at the beach? There is no one. You have to go to the toilet behind the fine dining restaurant. Finally, two big white tents are covering the bar and the main restaurant. With an ugly blue light on the top. Why these tents? They look cheap, they have nothing to do with the St. Regis style and - most importantly - they partially cover the ocean views of many suites, like it was the case for our (upon our request, the room was kindly and promtly changed). Please find an other solution to cover the bar and the restaurant. Otherwise a great hotel that I would definitely recommend.
What an amazing experience! The resort was beautiful, the was staff attentive, kind and welcoming. Our room was so beautiful with an open air bathroom and the most comfortable bed I’ve slept in. We went on our honeymoon and they treated us like royalty. The food was top-notch and served to you as if you were the most important person on the island. That took some getting used to, we’re not used to being treated so generously. Also, we happened to be there while they were doing an Indonesian culture festival, that was so much fun! We will definitely be back and stay longer next time. 10/10, would recommend to anyone
SSon1a衞生:床單發黴且有血跡,枕頭上還有頭髮。
服務:客房服務要等幾個小時!!!!!!無數衹猴子來陽台,便便到處都是,打電話給前台反應,三天沒有清掃。陽台臭的不能用。最後氣的把Duty Manager找來,Iwan説的第一句話不是How can I help?而是 What do you want????真的是大無語!!!!!
早餐吃到了臭的洋薊,經理過來説“Have you eaten artichoke before? The taste may not be liked by Asian, it is not rotten.” 直接喊來我的洋人另一半,你們自己溝通好吧。我們中國是沒有洋薊還是怎麼的?
設施:酒店的幾間餐廳都很好吃。泳池也很好。沙灘環境都很棒。
訪訪客After staying here in August with a friend and coming back in November, I could not have had a more different experience. This time we got a tired old Lannai Room, old furniture, musty smell, yukky bathroom - was not happy at all. We were also in the pool the night we were there and they came around with the big mosquito spray fumigating everything, which was fine in itself. We made a beeline for our room so we would not get covered in spray and got to our room and shut the door. There were so many window and door gaps that the room filled up with a haze from the spray, not to mention the smell. So yes the hotel has potential - would I stay there again or recommend it - probably not.
訪訪客We have just completed a magical 10 days at Wyndham Jivva Beach. We are long term Wyndham members (owners) and have stayed at many of their hotels and resorts. Jivva Beach rates at the top of the list for us. It's just far North East of Denpasar to be out of the rat race but still within easy reach of Sanur and other tourist attractions. Apart from its idyllic setting, the staff were fantastic and went out of their way to make our stay memorable. A special mention to the head chef Gusti who has a wealth of experience at 5 star international hotels. His leadership ensured a high level of cuisine at every meal. And Wijaya, the food and beverage manager led a team of wait staff which would be hard to beat anywhere. There are no shops close by, but we booked half day tours using local drivers at very reasonable prices (IDR 600,000 for 5 hours), so we were able to visit many local attractions. We also took the ferry to the island of Penida across the Badung Strait ~ well worth the time to do this. We were surprised that the beach (which is very close), is made of black sand ~ not a problem for us, but maybe for some. In essence, we love Wyndham Jivva and intend to visit again in 2024.