I would give negative stars if the option was available. Terrible hotel. Very dirty. The hotel is very far from the station. The staff is rude and downright dismissive. They don’t even acknowledge your existence. We stayed there from oct 25-27. But the place was terrible. We paid for early check in as well, but they gave us a room with broken tiles, missing shower curtain, broken toilet paper stand. See photos. We went for breakfast, which was supposed to start at 7:30, but was not open till 7:50 am. The food was not enough for even 10 people. The server was extremely rude. First day they served poha which was extremely oily and raw. I actually threw up after eating their food. We requested chai 5 times before they bothered to listen to us. Also, the staff seems particularly disposed to ignoring Indians, while preferring to cater to foreigners. You can talk, request , they won’t even look at you if you are not white. If you are at the breakfast at the same time as non-colored people, be prepared to be treated as crap. Not to mention the hotel was under construction and you could hear noise all day. It was constant banging till 11 pm in the night. Our A/C was also not working. Finally, we were suffocating in the room so we asked them outright why they have given us such a room. Then they changed our room to a much better room, but their service was still horrible. We just skipped any breakfast in their hotel after that. I was took scared to try. Please avoid. It is also hard to get transportation to and from the hotel as it is so far off the center.
One of the best properties to stay in heart of the city Mathura. Was here on business trip for consecutive weeks and felt very much homely throughout my stay. The hospitality and the overall vibe here make you feel comfortable and safe. Rooms are well cleaned, and every safety protocol is followed by staff diligently. The front desk, housekeeping, Restaurant and all staff are there for prompt services with warm greet in such a pleasant way that will make you feel more special. Special mention to Front office team : Mr. Madan, Mr. Amit, Mr. Umesh for a very warm welcome, quick check-in’s and courtesy call's…truly impressed! Mr. Ashish : Hotel GM, is always at his best to make your overall stay more comfortable…Thanks ! Brijwasi Royal, Mathura leaves no stone unturned to make sure that you realise the true meaning of “ Athithi Devo Bhava” ! …. Surely visiting again…and again !!
Superb and nice budget hotel with good location. Very near to bankey bihari temple and other important temples are also nearby. Connectivity is also good
76則評價
3.7/5
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4.6/5
很好
訪訪客I booked this hotel at last minute and i was great-full to book it. Pleasant environment, comfortable beds especially 208 room no. Nice hospitality.
訪訪客The hotel gives a very good atmosphere and the staff are really very good and polite. It is a bit away from janambhumi but you can get e rickshaws. The food is awesome. The room and washroom were also clean. We stayed there for 6 days and they provided us with one extra bed. They also provide hot water whenever needed. Overall it is the best hotel to stay in mathura. Highly recommended.
訪訪客We had been to Vrindavan with friends for holy trip. Hotel staff was very cooperative, courteous and supportive. Although after check out from the hotel in the morning, great hospitality was extended again in the afternoon and evening. The food was delicious. The Rooms were spacious. However, the washrooms were bit smaller in size.
訪訪客The hotel was good and rooms were also good. The food was above average and overall everything was good except the reception staff in the night. He does not picks your phone and when you come down to search him he is wandering around here and there in the property. The morning staff was very decent and polite only the night shift reception guy was rude.
訪訪客I was staying this hotel 2 nights. Location was perfect and easy accessable. Hotel staff was very supportive. Food was so - so. Overall good experience.
訪訪客The hotel is located just 50m from gate 3 of janmsthan, so that's great. Speaking around the amenities is a basic hotel, and don't expect much. Rooms need some caretaking and felt conjusted for 3 pax, bedsheets were stained, torn at some points so needs to be taken care of but this is something that is as per what they charge so should have no complaints. Suite rooms are just on paper, and i found them more conjusted than their heaven rooms to choose heaven rather than paradise rooms and save some money. They have a good restaurant, though, which i believe is their main usp. Many locals come in to munch there. Overall descent stay, dont expect much as per the prices. If you need excellent rooms then probably this is not your place.
訪訪客The hotel is located within walking distance to the Krishna Janmabhoomi Temple. it is approximately 10-12 min walk. The rooms are quite ok with decent in size for couple & One child. Although Toilets need to be cleaner. We stayed here for two nights. The hotel provides good breakfast. The hotel building is older one, renovation require. The Staff is co-operative.