Merry Christmas from Mesa! Dad and I traveled from sunny California to spend Christmas with my beautiful daughter, Rebecca and her family. The Holiday Inn was warm and welcoming. Chi, our hotel contact, texted and made sure everything was perfect. This was such a nice touch for traveling out of state. We had forgotten some things and Chi was helpful in directing us to the local Wal-Mart. It us just down the road.
我們竭力確保客人享受一流的服務和設施,為客人帶來舒適的體驗。您在整個住宿期間均可免費使用 Wi-Fi,保持即時通信。 如果您需要來回機場的交通服務,住宿可以在您入住日期前進行安排。 通過住宿提供的交通服務,探索菲尼克斯(AZ)更方便。 若駕車前來,您可以享受住宿內提供的便利停車設施。通過前台提供的禮賓服務,輕鬆計劃您的日常活動,滿足您的旅行需求。入住Spark by Hilton Phoenix East Mesa,無需大包小包,洗衣服務可確保您的衣服保持乾淨清新。 需要放鬆一下嗎?您的客房可提供客房送餐服務,讓您的入住更加舒適愉快。請注意,為確保所有客人能夠享受更新鮮的空氣,住宿內嚴禁吸煙。 您僅可在指定吸煙區吸煙。 高調開啟假期的美好一天。在Spark by Hilton Phoenix East Mesa,您可在早晨享用免費的美味早餐。酒店提供各種精美餐點,確保您隨時可享用。輕鬆體驗美妙的夜晚!住宿提供娛樂設施,讓您不必離開住宿,便可享受一個愉快的夜晚。 無論白天還是晚上,您都可以隨時從酒店的自助自動售貨機裏買到小零食。 您可全天參與Spark by Hilton Phoenix East Mesa提供的各種娛樂活動。離開住宿前,不妨享受這裏的水療設施,為您的假期畫上圓滿的句號。縱情跳入泳池,開啟您的完美假期。若您不想放棄日常鍛鍊,可以前往住宿的健身中心,保持您的活力和健康。
訪訪客We stayed at this hotel specifically for its kitchen since we would be in the Phoenix area for weeks. Overall the hotel is okay but we left for a different, long-term hotel after a week here because it was not conducive to working from the room or working out. Positives: - Front desk and breakfast staff. Very friendly and helpful. - 1 BR room was spacious. There is a small table for eating (or work) and another workdesk with lots of outlets but no USB ports. - Location is convenient to major highways and safe to walk around at night. Negatives: - In the room, there are no USB ports, only outlets, and several of ours did not work. - Internet is slow, and when we tried to watch Showtime on the tv, the show literally stopped to buffer every 3 minutes. A/C is very noisy, as is the ice-maker in the fridge. - They have laundry facilities on the 2nd floor of each building. These rooms are clearly not cleaned. One of the dryers in our building did not work, which we learned the hard way. - Fitness center was really disappointing and it makes sense that they don't advertise it on their website. Very small, with 2 treadmills and an elliptical. One treadmill broken the entire week we were there. They don't supply towels and you have to request water at the front desk--there is none in or around the gym. There are no weights, only 4 kettlebells that max out at 20 lbs. There is a pulley weight machine with low weights and only 2 types of handles, so we really couldn't use it. The room was never cleaned. The wipes were dried out. There is a sign on the door to wash your hands before and after use, and the bathroom across the hall has a sign that it is locked. So...yeah. - The other complaint is housekeeping. We didn't need or want daily housekeeping so we followed the front desk's instructions to place the ”do not disturb” sign on the door when we didn't want housekeeping, otherwise they would clean. On Day 3, we signaled that we wanted cleaning but they skipped our room. By the time we got home, the cleaning staff was going home. They did bring us fresh towels and dish soap as requested. When they came the following day, they very clearly didn't clean the toilet...
NNicholas MThe hotel rooms are comfortable and clean. I felt safe from the second I stepped into the hotel. But the thing that really made this a 5 star experience was the customer service. The staff here are so friend and accommodating. They go above and beyond to make sure you get the best experience possible.
Stayed for 2 nights and after reading such mixed reviews I was wary-but there was no need. Right from check in to check out all staff have been super friendly. We had a room on the 3rd floor overlooking the freeway so there was some noise from that but not enough to disturb our sleep. Both the bedroom and bathroom were spacious and spotless. Breakfast was standard fayre and just enough to start the day