設有酒吧的茨瓦內酒店

靠近比勒陀利亞的5大酒店是一個主要優勢。道路維護良好,路標。場地提供遊戲驅動器,但您可以自己在公園內駕駛 - 建議使用四輪驅動車。Golden Impalas提供南非的款待,就像沒有其他酒店一樣,員工很棒,提供所有設施。

房間大小合適，服務周到，特別是非常衞生，早餐也不錯

酒店在比勒陀利亞最好的位置,與許多餐館,商店相連。它是新的,美麗的,在比勒陀利亞的新地區。個人都非常友好和樂於助人。我們的房間很大,不錯,很舒服。

絕對令人難以置信的住宿地點。工作人員非常樂於助人,設施很棒。大自然自由地在酒店周圍散步,斑馬有時就在我們門外。肯定會推薦這個地方給朋友。

我有一個美麗的住宿,房間寬敞,牀條件很好,工作人員我們非常友好,酒店很容易到達火車站和比勒陀利亞大學。

從開辦的第一天到出發那天，一切在房間，員工和設施方面都是完美的。我喜歡在花園裡的每一刻。食物總是出乎意料，工作人員溫暖而燦爛的笑容使我心跳加速，讓我的逗留更加愉快，這些都是最好的

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

Our stay at your hotel was absolutely perfect! The room was clean and comfortable, the staff was friendly and helpful, and the amenities were excellent. The location was convenient, and everything exceeded our expectations. We highly recommend this hotel and look forward to staying here again. Thank you for a wonderful experience!

An absolutely stunning place!! The best stay we have had!! Breakfast and dinner included. The food was outstanding and a lot couldn’t finish every meal. They are friendly and helpful we had royalty treatment! 100% recommend to stay here. The room was amazing, the temperature was comfortable for this cold weather and the VIEW was spectacular !!!!! The Lodge is also safe to go for a nice run or nature walk.

Staff were really great. Hotel is in excellent location. Had a room far from the lift so no noise from people in the hallway. Excellent service