Sooo let me START by saying I used to LOVE THIS HOTEL! This hotel used to be considered 5 stars to us when we started staying here from 2009… this all changed last week when I checked in on Wednesday.. I check in, go in the room and I see there’s a light flickering non stop.. the sheets are OLD!!! with stains. But the thing that hit me first was the smell of MOLD!!! I checked everything and couldn’t find the mold until I looked in the A/C. Full of mold. By the bed ? A ROACH. the toilet ? My 6 year old screamed “mommy that looks like poo stain”.. we called down to report the strong smell of mold. The lady downstairs said “would you like to move to the 5th floor?” I asked “will it not smell like mold?” She said “I will go check and we will move you after I’ll call back”. Okay… we SAT ON THE COUCH alllll night. Sat so long we fell asleep… never got another room. I was pissed. Waste of money. No good sleep… to top it off ? no microwave in the room. I called for room service and was told “we don’t have no cooks.”…. SERIOUSLY? Then take the room service cards OUT of the rooms! … wait for it……For breakfast? Years ago they had eggs, bacon, biscuits and grits etc… that morning ? A few cups of cereal, some coffee, juice and brown bananas.. WHAT!!? After they were so excited to tell me about “complimentary breakfast”… keep that. I took pictures just in case they needed proof. Never EVER have to worry about me staying here. The absolute worst experience ever. You’d be better off going to a cheap motel!
I stayed here on a business trip to the area. All of the staff was extremely friendly. The room was very nice and clean. This was actually much better than the Hilton Downtown. The lobby area is very nice, they have a bar and coffee bar in the morning. They are working on getting the cafe kitchen open which will be a bigger plus. I would highly recommend staying there. And I owe the person who worked the bar who also has a catering business (I can't remember her name) a container of my pork rub when I return. Thank you all again for a very nice stay.
Save yourself the headache, it's not worth your health and your money. After two room changes, the common thread at this place is that house keeping is severely lacking. And also that this franchise owner doesn't care about the upkeep of this hotel. The bathrooms had moldy shower curtains, as well as mold/mildew on the bathroom wall, peeling wall paper, mildew in the caulking of the showers. And gunk visibke in the corners of the bathroom floor. Hair on the bedding and bathroom, used towels in a room that was supposedly cleaned. The hotel overall is dated and needs upkeep, the elevators were dirty and the hallway floors also.
MmsathrA great location right off the highway. Many restaurants close by. Facility was clean rooms were fresh and smelled great. Excellent breakfast and snack bar. Staff were friendly. Plenty of parking. They accept pets. We will definitely stay at this hotel again.
LLongwindThe biggest value detriment was the lack of advertised breakfast which I picked up at local McDonald's anyway. (It's better) Hi guys, you probably knew what was wrong with the room before I got in there, given how eager your staff were to enter my room with master keys while I was still leaving. On the plus side: I did have my own extra pillow and earplugs available to get a peaceful night’s sleep on the noisy interstate side of the motel. The room was spacious for me alone and pretty clean. I easily rinsed off the A/C filter which was not too dirty. The biggest inconvenience, as you know, was that the sink faucet was completely detached from the counter and had to be held in place to operate the handle. The fridge was almost half ice, so I turned it completely off to defrost it at checkout. Sorry to the next resident who will get a huge puddle of water when they open it. I had to use the fridge since the hotel provides no ice otherwise. Nor do they provide breakfast (in spite of “breakfast included” advertised). I don’t count a waffle maker with nothing to put on it as even toast. Don’t get me started on the mystery orange liquid stuff in a pitcher. The bedside was missing a lightbulb and the shower head loose and spraying all over in spite of tightening.
童童酒店位於12號高速邊上,下高速后很容易找到,邊上是holiday inn express。周邊有加油站和麥當勞。酒店大堂和餐廳剛裝修完畢很不錯。酒店房間也較大,也有泳池,且可以免費停車。也有免費早餐。但是最大問題是酒店好像處於品牌交接階段,剛換了新品牌,管理跟不上。給我們安排的第一個房間,我掀開被子,感覺牀單根本沒換,於是要求換了一個房間,但是基本上也是沒有換牀單,我在牀單和枕頭上發現了很多頭髮,牀上用品很陳舊,有很多起球拉絲的情況,說實話我當時覺得特別噁心,想着直接退房,換個酒店,後來家人覺得麻煩就將就了。接着發現衛生間燈不亮,叫了維修人員來看,原來是裏面壓根沒有燈管,給裝上了。馬桶也不太好用。淋浴頭也有些漏水,關不嚴。第二天一早發現掉在牀縫的枕頭濕了,才發現衛生間牆漏水,靠近牀頭的地毯是濕的,難怪晚上總覺得房子裏有股味道。總之,入住感覺非常不好。雖然價格便宜,但是如果可以再選擇的話,我會毫不猶豫住邊上的holiday. 客觀分析,其實酒店的基礎設施還是不錯的,傢具什麼的好像正在逐步更新,如果把牀上用品和房間衛生做好,那還是具有一定吸引力的。希望酒店能儘早步入正軌,為旅客提供良好的住宿體驗。