I had booked a couple treatments at the Spa, which I had saved up gift cards from the last 3 years. I booked over the phone because I wanted a recommendation of what massage to get for back and neck pain. I unfortunately went with their recommendation which was not a massage at all. I'm not going to say which treatment it was, because it's not the employees fault, it was simply not what I was needing or asked for. I was completely mislead in choosing a treatment. And for someone who does this *maybe* once every couple years, I am beyond disappointed. I spoke to the receptionist as I was checking out. When she asked how my service was I was honest but there wasn't any mention of resolution. The response was ”I'm so sorry, your total is..”. There were a few people behind me so I checked out and left because I didn't want to hold up the line. I emailed the chrysalis after my appointment, explaining the situation and asking for a refund for the 90 minute service. They messaged back unapologetically and offered 30 minutes of a massage. I then asked if I could get a 30 minute refund instead and I never got a response. I've emailed them twice since and have received nothing. I've gone here once every few years since I was a teenager, and have recommended it to my family and friends. But I will now be telling all of them not to come to the chrysalis because the customer service in management is terrible. There are other great spas and professionals in the area, I'd recommend everyone to go somewhere else. Super lame chrysalis
I had booked a couple treatments at the Spa, which I had saved up gift cards from the last 3 years. I booked over the phone because I wanted a recommendation of what massage to get for back and neck pain. I unfortunately went with their recommendation which was not a massage at all. I'm not going to say which treatment it was, because it's not the employees fault, it was simply not what I was needing or asked for. I was completely mislead in choosing a treatment. And for someone who does this *maybe* once every couple years, I am beyond disappointed. I spoke to the receptionist as I was checking out. When she asked how my service was I was honest but there wasn't any mention of resolution. The response was ”I'm so sorry, your total is..”. There were a few people behind me so I checked out and left because I didn't want to hold up the line. I emailed the chrysalis after my appointment, explaining the situation and asking for a refund for the 90 minute service. They messaged back unapologetically and offered 30 minutes of a massage. I then asked if I could get a 30 minute refund instead and I never got a response. I've emailed them twice since and have received nothing. I've gone here once every few years since I was a teenager, and have recommended it to my family and friends. But I will now be telling all of them not to come to the chrysalis because the customer service in management is terrible. There are other great spas and professionals in the area, I'd recommend everyone to go somewhere else. Super lame chrysalis
在Trip.com上,我們為您精心推薦了27家貝靈厄姆酒店。貝靈厄姆的酒店物美價廉,只需約876 HKD就能在當地不錯的酒店住上一晚。貝靈厄姆有2家四星級酒店,平均每晚1773 HKD。貝靈厄姆有11家三星級酒店,平均每晚947 HKD。貝靈厄姆有11家二星級酒店,平均每晚613 HKD。貝靈厄姆匯聚了眾多知名連鎖酒店,無論您是商務出行還是旅遊入住,都很合適。在貝靈厄姆,連鎖酒店如戴斯是遊客們入住的熱門住宿。不少到貝靈厄姆的遊客都會預訂戴斯的酒店。作為貝靈厄姆的熱門酒店,貝靈厄姆格蘭德套房品質酒店(Quality Inn Grand Suites Bellingham)是評價最高的酒店之一。假若您還有猶豫,Trip.com推薦您入住貝靈厄姆拉昆塔套房酒店(La Quinta Inn & Suites Bellingham)。
倘若您住在貝靈厄姆市區的酒店,可以優先遊覽附近的景點,比如Whatcom Museum。若想與家人度過一個愉快假期,可以到Chain Lakes Loop, Larrabee State Park一遊。其實到貝靈厄姆旅遊,最熱門的景點還有Structures Brewing, Bellingham Maritime Museum, Mindport。若您希望購買一些當地特產,可以考慮去當地的商業區The Stone Moon, Fourth Corner Frames, The ReStore逛一逛。
很好
102 評價