本頓港聖約瑟夫萬豪萬怡酒店(Courtyard St. Joseph Benton Harbor)

Good hotel for a stop on a road trip.

Getting response from requests for cleaning, towels, bedding etc went unanswered.

We got to our room and started to put things away. Found out the fridge did not work and while checking to see if it was plugged in I found food, socks, water bottles, and trash behind the desk under the TV. I have a picture of needed.

Check-in/out was easy and their recommendation for dinner was great. Nice hotel off the beaten path.

Facility was great. Staff was top notch, very customer oriented, responsive, and genuine.

The room was clean but there was no breakfast of any kind

The hotel was nice, clean, and new. The pool was small. The area did not have much to offer. The hotel is by a dead mall and close to the highway.

Lack of staff. You call the front desk and are put on hold. No one ever comes back. You have to go down to the front desk to get service and you wait in line. Our first room was not made up. They had to switchus to another room. Our second room was not serviced the second day, bed was not made, room was not cleaned and no towels were replaced.

Very clean and relatively close to Lake Michigan beaches. Just wish there were more restaurants nearby and wish the area felt a little safer.