凱亞精品酒店的評論

衞生：一般 環境：還可以 服務：好

Really nice stay, in very quiet part of blue mountains. Blaq dinner was nice . Plenty of on premises parking and daily room service is also nice

這是一個改進版本： 「我們的經歷相當令人失望。我們只住了一晚，一個月後卻被收取了兩晚的費用。最初，當我詢問延長住宿時，沒有問題。但是，當我試圖聯繫他們詢問多收費用時，他們沒有回應，後來拒絕退款，很遺憾這種做法存在，在向他們預訂之前請三思。

Fantastic place to stay. The room was spacious and comfortable and the grounds were well kept and had plenty of extras

內部經過翻新，外觀別緻，但廁所很暗。可以用更好的照明。

The manager lady was rude and made everything about our stay one of the most unforgettable experiences ever. She went out of her way to show how much “power” she had. She managed to have my wife in tears, all she cares about is her self importance and not the customer service. We used to eat there on a regular basis but will never be back while the self important bully is employed there…. Such a shame because without the manager it could be a great place

Just a heads up our stay was less than perfect we are locals in Blackheath and whilst ever you have the lady with the 50s look (tattoos and DA hairstyle I think she is a manager/ senior person there) we will not ever come back there. Not because of her looks, but she went out of her way to make the checking in process as deliberately difficult as possible, it was our wedding weekend and she managed to get my fiancé in tears ….. a pretty big thing. we used to eat there on a regular basis and recommend this place, we recommended your place for accommodation and on this particular weekend there were 5 couples booked in. The person who made it so bad for us should not be in the hospitality business. We have informed all our friends of the TERRIBLE experience we had at your establishment because of 1 person who seemed to enjoy making life difficult and showing off her “power” just for the sake of it

我們在預訂之前就讀過評論，所以我們承認有些人似乎很喜歡它，而有些人則不太喜歡它。 我們真的很喜歡它，並且會再次回去 - 當然浴室有點舊，但一切仍然運作良好。 房間很好，工作人員非常友好和周到，房間溫暖舒適。 早餐也相當不錯。 我們還會再去的。

這家飯店簡直太棒了！每個角落都充滿創意、驚喜和精心策劃。喜歡它提供的一切，包括熱水浴缸、桑拿、豐盛的早餐和 Blaq 的晚餐。布萊克希思和這片土地令人驚嘆的秋天色彩是錦上添花。本來想保守這個秘密，但它確實太好了，不能不分享。

KYAH 在網路上、到達公共場所以及在房間裡第一眼看起來都非常可愛。然而，當您入住房間仔細查看細節，並想享受放鬆並欣賞藍山的美好時光時，您會發現，這不值這個價錢。 設計漂亮又別緻，但是浴室很快就需要翻新了。儘管如此，我從來沒有見過房間裡有這麼多黴菌。這是非常危險的，尤其是當您不只住一晚並且與包括嬰兒在內的整個家人在一起時。我從來沒有見過睡覺後窗戶這麼濕，這解釋了黴菌的原因。此外，洗完澡後，整個浴室的天花板很低，有數百滴水滴。在向員工提出這些問題時，他們並沒有表現出解決問題的真正興趣。 雖然遙控器不起作用，但透過更換電池很快就解決了這個問題。早餐非常令人失望。例如。吐司是空的，據說已經沒有了。然而，當我瞥見廚房時，發現有一位廚房工作人員處理了一整包吐司，但不是小自助餐的。 BLAQ 的晚餐很美味，工作人員也很好。剩下的就是設計了，在我個人看來，「招待」非常令人失望而且太昂貴了。下次最好去別的地方。

While the decor is fresh the condensation on the floor in the bathroom because there are no exhaust fans made the floor sticky even with window open. Main floor also not comfortable and had residue on it from cleaning so with aircon on felt sticky. The shower is small and awkward, drips and there was mold in the shower and tray filling up. Bed nice but sheets very starchy. Hot chocolate a nice touch but tea cups without saucers, no iron in room. Pool table in games room needs new sticks. Restaurant looks beautiful but mains too expensive- the coffee and complimentary breakfast is good. No hot breakfast available.

We loved Kyah Hotel - the staff were so friendly and welcoming as soon as we arrived. We arrived early so they took our bags to our room whilst we went out for the rest of the day. When coming back, we asked for dinner and although they weren’t offering dinner that night (Monday), they did have an extensive list of options available locally. When entering our room, we found this to be clean and well styled - it even had a real plant(!!) showing their care and attention to the stay. The bed was so incredibly comfy, I can’t even start to explain - exactly what we needed after a day out walking. And chickens!! The hotel has a hot tub, small garden and some lovely chickens, giving it a very boutique feel that’s well cared for. Overall, I would recommend Kyak Hotel to anyone - we had a fantastic one night stay here and have no doubt you will too! (And that’s coming from a Brit)

Nice public area/bar that doubles as reception. Large room with king bed. No cupboard, so nowhere to hang clothes, so cant unpack if staying multiple nights. The shower is very good, and the bed very comfortable. Cleaning was a bit inconsistent, on the 2nd day my bath mat and hand towels were taken but not replaced. Cold wet bathroom floor for 24-hours. The included continental breakfast is ok, if a bit bread heavy. Some cereal and fresh juice would be a simple addition to make it very good. The attached restaurant is up market, very nice but pricy. There is a sports club across the road if you want a cheaper eats. It is 20-mins walk to town for other options. It was fine and would stay again.

For starters the colour scheme in my room is my favourite so I automatically loved it. The room was spacious and quiet. Reception was welcoming and dinner (because of my onion allergy) was catered to nicely by the chef. It was delicious. Service was friendly, always with a smile. Hot tub and sauna as well as continental breakfast were included in the price making this pleasantly more than affordable. The whole place has a ‘clean’ lines feel about it which appealed to me… and it’s straight down the road from Evans lookout and the Grand Canyon/Neates Glen walk… I’d definitely come back!