凱亞精品酒店的評論

這是一個改進版本： 「我們的經歷相當令人失望。我們只住了一晚，一個月後卻被收取了兩晚的費用。最初，當我詢問延長住宿時，沒有問題。但是，當我試圖聯繫他們詢問多收費用時，他們沒有回應，後來拒絕退款，很遺憾這種做法存在，在向他們預訂之前請三思。

內部經過翻新，外觀別緻，但廁所很暗。可以用更好的照明。

我們在預訂之前就讀過評論，所以我們承認有些人似乎很喜歡它，而有些人則不太喜歡它。 我們真的很喜歡它，並且會再次回去 - 當然浴室有點舊，但一切仍然運作良好。 房間很好，工作人員非常友好和周到，房間溫暖舒適。 早餐也相當不錯。 我們還會再去的。

這家飯店簡直太棒了！每個角落都充滿創意、驚喜和精心策劃。喜歡它提供的一切，包括熱水浴缸、桑拿、豐盛的早餐和 Blaq 的晚餐。布萊克希思和這片土地令人驚嘆的秋天色彩是錦上添花。本來想保守這個秘密，但它確實太好了，不能不分享。

KYAH 在網路上、到達公共場所以及在房間裡第一眼看起來都非常可愛。然而，當您入住房間仔細查看細節，並想享受放鬆並欣賞藍山的美好時光時，您會發現，這不值這個價錢。 設計漂亮又別緻，但是浴室很快就需要翻新了。儘管如此，我從來沒有見過房間裡有這麼多黴菌。這是非常危險的，尤其是當您不只住一晚並且與包括嬰兒在內的整個家人在一起時。我從來沒有見過睡覺後窗戶這麼濕，這解釋了黴菌的原因。此外，洗完澡後，整個浴室的天花板很低，有數百滴水滴。在向員工提出這些問題時，他們並沒有表現出解決問題的真正興趣。 雖然遙控器不起作用，但透過更換電池很快就解決了這個問題。早餐非常令人失望。例如。吐司是空的，據說已經沒有了。然而，當我瞥見廚房時，發現有一位廚房工作人員處理了一整包吐司，但不是小自助餐的。 BLAQ 的晚餐很美味，工作人員也很好。剩下的就是設計了，在我個人看來，「招待」非常令人失望而且太昂貴了。下次最好去別的地方。

My husband and I stayed at this lovely boutique hotel. The staff were so helpful and friendly. We loved the grounds, especially the vegetable gardens and chicken sooo. Th y had these lovely sitting areas where you could enjoy a drink and read to your hearts content. The ease of booking the extras like their amazing hot tub, sauna and bikes for hire was fantastic. We enjoyed the forest walks and quaint township.

Very nice hotel. The place is beautiful. Kyah Hotel is amazing. The rooms are clean and comfortable. The staff is friendly, courteous and helpful. The hotel is in a great location and has nice amenities. Would highly recommend staying here.

Building still going , staffing at the bare minimum with the slowest service for breakfast and dinner , along with not minding still charging top dollar . Some of th etch doesn’t work and my response to a complaint was along the lines of , there is nothing to complain about . Who wants to complain to the poor beleaguered wait staff who are grateful that you have not joined in on the unhappiness, when you are trying to enjoy yourself over a meal after waiting an hour to have your order taken , watching the other patrons melt down around you and be told that there were no problems with the service that evening. The mud puddle carpark and hassling to get out at 1000 with breakfast running late was also a pest , I am sure they will answer this review telling me it’s my fault …

We chose the Kyah as we were playing golf at Blackheath GC and were curious to see how they had updated the old Redleaf Resort. They have done a very nice update and we had a lovely stay. We used our NSW vouchers so cost was only $140….is it worth $240 …..which is the usual rate….I’m not sure how it compares with other places in that regard. Everyone was very friendly and we had a fabulous meal at Blaq (separate review). The room was spacious and comfortable although I found the pillows far too big. The lighting in the bathroom was a bit too dark. The lady in the restaurant Jessica was fantastic and will be in my review of the restaurant. I’m sure once all the landscaping is done it will also look lovely from the outside. In my opinion one of the best assets is Digger the Kelpie who met us at the car and was around quite a bit outside for cuddles and just a fabulous calm beautiful dog. I would recommend and definitely stay again.

Kyah has lovely staff, cute furnishings that are very instagrammable, but at essence it’s an old motel and you feel that. I’d expect a more luxe experience for $300 a night, but you’re in a room that feels kind of huge and soulless (no art on the walls??) and cheap in that 1960s travelling salesman way. It also has parquetry flooring rather than carpet, which is cold and a bit 😩 in winter. It all just feels like you’re in an old cheap motel where they’ve added a few fancy hooks on the walls and a splash of paint in the fruitless attempt to distract you from what it really is. Nice restaurant though and the staff are truly lovely. The stored blanket really needs a wash though - when we put it on the bed for warmth, it pilled thousands of bits of dark blue fluff all over the white bed.

I had not thoroughly researched this property past its website. First impressions, via telephone, were all friendly and polished and they generously allowed me to shorten my stay by one night with just over 24 hours notice. This was gracious as I was expecting to still be charged. A very pleasant surprise. Upon our arrival we definitely found it to be an old motel renovated (painted) but with a pool! We didn’t bring anything to swim in. Oops. The hotel receptionist was very friendly though slightly redundant with an online checkin beforehand and suggested to fit in dinner early around 5 or late at 8 (as their restaurant was heavily booked) with last orders taken at 9 at night. We ended up seeing a movie and had dinner in Katoomba instead. We had plans of having breakfast but with last orders at 10 we missed it. We’d arrived and asked at 10:05. Therefore, if you want to dine here a) book and b) they strictly keep to their scheduled hours. Bearing in mind this was on a Sunday morning. It looks like a lovely restaurant and has a nice outlook and bar. We were woken at 7 in the morning by the noise of glass bottles being emptied into a bin. Other than that it was quiet. We’d kept heating on during the night on a thermostat. It does make noise each time it kicks in and has an annoying flashing light above the bed. The bed is soft. Our door opened to the outside, on the ground floor, though we felt secure. Next time I’d probably be more keen to spend more money on a hotel than a motel (motor inn).

I really loved this hotel and the makeover. It was such a fresh and funky vibe. So nice to see a place that gives you such a warm relaxed vibe in the Blue Mountains. I definitely recommend this place! A must visit.

The owners of Kyah have done an incredible job at transforming this hotel into what it is today. Check-in was very easy and we were met by a lovely lady in the restaurant who is probably one of the nicest and personable staff members in this industry that I have come across. We were provided with information and also spoke with her each morning at breakfast.  Breakfast is incredible. Each morning you wake up to a selection of beautiful pastries, bread, cheeses, fruit, filter coffee, yoghurt and choice of cold meat. Coffees could also be purchased while at breakfast. Rooms were comfortable and spacious. Overall the whole hotel was an incredible experience and enjoyed spending plenty of time on the grounds, in the restaurant or other areas where you could enjoy free tea and coffee that you make in the upstairs kitchen.

We stayed at Kyah just one night as a stopover on our way to Sydney. This was our first stay and will be our last. I felt a bit duped as I was expecting a refurbished room in line with what is promoted. I thought Kyah might be similar to the lovely Halcyon House at Cabarita Beach (an old motel that has been refurbished). The only positives was the bed was comfortable and there was an LED makeup mirror in the bathroom, however that's where it ends. The un-renovated bathroom was just awful. It reminded me of my grandmothers daggy 1980's era bathroom. The "ick" factor was amplified by the mould stains in the grout. As other reviewer's have mentioned there is barely anywhere to hang clothing in the room - a few hooks and that's it! I'm also not a fan of the pink and olive paint and curtains. Sure, pink and olive cushions are fine however the paint and curtains just look a bit dowdy and wrong. Perhaps they were aiming for hip and modern however haven't quite hit the mark. Advice to Kyah: As a traveller, (I'm admittedly discerning) comfortable beds and fresh bathrooms, as well as storage for longer stays, are important, and I think important for other travellers as well.