Uniqueness of the hotel layout and design makes it a center of community. Serves as a restaurant, cafe, and local hangout with evening musicians, coupled with location and exceptional customer service. Location is in the middle of Kemeralti Bazaar and close to Agora Oren Yeri, archaeological remains of old Greek/Roman marketplace, and walking distance to Konak Pier, and the waterfront boardwalk/walking path. Rooms were large and well-appointed, and clean. Customer service was exceptional, and staff assisted with various things such as calling the airport to help locate a lost mobile phone (they were successful!). They are located in the middle of Old Town, where you will not see another hotel in close proximity.
No es un hotel en el que cuiden al cliente. Pasillos con las moquetas con grandes manchas y sin aire acondicionado. No hay agua de cortesía en la habitación, aunque sí una máquina para hacer té o café instantáneo, pero no hay café! sólo descafeinado! Pregunté sobre este punto y para mi sorpresa no era omisión por error o descuido… Según Recepción es porque el hotel ha decidió que sólo debes tomar té o descafeinado en la habitación...increíble. Y el agua para el té o la pagas de la nevera o usas la del grifo, que es muy mala. El buffet del desayuno solo tiene dos platos calientes, y la fruta no apetece. En general un desayuno pobre para un 4 estrellas. Una lástima, porque con muy poco esfuerzo por parte de la Gestión, este hotel podría ser una magnifica opción para estancias en Alcoy. Eso sí, caro no es.
在這裏住了4晚(2月12日至16日)不知道人們在抱怨什麼,是的酒店是過時的,但是很乾淨,很好的毛巾,還有牀。一到就要求要水壺,10分鐘就生產了一把,位置很棒,從陽台上可以看到城堡的景色非常完美。至於工作人員,我們沒有遇到任何無幫助的人,事實上他們非常好。我們吃了早餐,而且是歐式風味,但在一間漂亮的餐廳中非常充足。再次可愛的住宿,謝謝 X
We arrived at the hotel after a friend drove us from Oliva, we were greeted by the most rude obnoxious reception staff, it was really shocking. We checked in, came back down a while later where they attempted to check us in again to a 2nd room (for yhe same amount of people) saying we had booked 2 rooms, we hadn't, they had already taken the charge for the 2nd room. They proceeded to blame *********** for the error. The following morning we attempted to speak to the manager. I have never experienced such unprofessionalism and blatant rudeness, I approached him very calmly, asking him to look at the proof we had but he wouldn't, he went on to print out the 2 reservations one we booked on the Friday, and one they had duplicated on the Sunday, he refused to listen or view anything we had and was waving me off dismissively. I realised I was getting nowhere so I walked away, at which point he muttered some rude comment, I just said, the same to you and continued to walk away. The hotel is listed as a 4 star but it isn't. The pool was grubby with bits floating in it. It was run on some days without a pool attendant or poolside hut (listed as a bar) the air conditioning was temperamental and barely worked in the room, was non existent in the lifts which were like smelly ovens, the facilities in the room were 2-3 star basic at best. It wasn't the cleanest but not the worst. The continental breakfast was OK, nothing spectacular but ok for a 3 star. The WiFi, supposedly available thoughout the hotel was not working most of the time, the lifts were out of service frequently. One night i got very little sleep as the lift was clunking all night, we were the first room as you came out of the lift. We notified the staff but nothing was done for several hours. How this hotel has gained a 4 star rating in places us unbelievable as it barely reaches 3 stars and that's being generous. All in all the attitude, lack of amenities and disgustingly rude staff spoiled our holiday completely.
對於想要捕捉阿利坎特城市風采的旅客來説,阿利坎特歐洲之星門廊酒店是一個理想的選擇。附近很多景點,包括Ayuntamiento de Alicante、Alicante Town Hall和Calle Mayor都離酒店不遠。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Sale & Pepe Castanos(素食)、Cafeteria: El Corte Ingles(西班牙菜)和New Delhi Indian Restaurant(印度菜)也許是可以讓您找到答案的地方。對於顧客來説,可以在健身室享受鍛鍊的樂趣。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
坐落於Playa San Juan的阿利坎特高爾夫酒店,會讓您在阿利坎特擁有別樣的體驗,開展一段難忘的旅行。旅客們會發現Parque La Marjal、Escultura Cuidando A Las Personas和Playa de San Juan距離酒店都不遠。酒店佔盡地理之宜,Iglesia Del Hospital De San Juan、Art Studio gudzgallery和Kiosco Alberto Monerris Sirvent離此都很近。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Cerveceria La Amsteleria de San Juan(酒吧/酒館)、Tico Tico Golf(西餐)和La Esencia del Nonno(咖啡店)期待着您的光顧。酒店種類繁多的休閑設施能為每一位下榻於此的旅客創造多元化的休閑空間,這其中包括按摩室、Spa和桑拿浴室。酒店的會議廳將熱情的服務與專業的素質完美地結合在一起。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
Uniqueness of the hotel layout and design makes it a center of community. Serves as a restaurant, cafe, and local hangout with evening musicians, coupled with location and exceptional customer service. Location is in the middle of Kemeralti Bazaar and close to Agora Oren Yeri, archaeological remains of old Greek/Roman marketplace, and walking distance to Konak Pier, and the waterfront boardwalk/walking path. Rooms were large and well-appointed, and clean. Customer service was exceptional, and staff assisted with various things such as calling the airport to help locate a lost mobile phone (they were successful!). They are located in the middle of Old Town, where you will not see another hotel in close proximity.
滿意
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