提供早餐的馬德里酒店

Review of Casa Faraona Luxury Residences, Madrid I recently had the pleasure of staying at Casa Faraona Luxury Residences in Madrid, and I cannot recommend it highly enough. From the moment we arrived, we were enveloped in an atmosphere of elegance and comfort that truly set the tone for our stay. Incredible Room Experience The room we stayed in was nothing short of spectacular. Every detail was meticulously crafted, exhibiting a perfect blend of luxury and comfort. The bed was heavenly, adorned with silky sheets that made it feel like a dream. It was the perfect retreat after a day of exploring the vibrant city. Exceptional Service The service at Casa Faraona was outstanding. The staff were genuinely welcoming, attentive, and eager to ensure our stay was perfect. They went above and beyond to cater to our needs, making us feel like valued guests every step of the way. Delicious Breakfast and Free Cocktails One of the highlights of our stay was the breakfast. Each morning, we were treated to a delightful spread that catered to every taste, from fresh pastries to hearty options. Additionally, the complimentary cocktails were a lovely touch, allowing us to unwind and enjoy the ambiance of the residence. Prime Location The location of Casa Faraona Luxury Residences couldn’t be better. Nestled in the heart of Madrid, it provided easy access to some of the city’s top attractions, dining, and shopping. We loved being able to explore the vibrant streets and return to our luxurious oasis at the end of the day. In conclusion, Casa Faraona Luxury Residences exceeded all our expectations. With its stunning rooms, impeccable service, delicious breakfast, complimentary cocktails, and prime location, it offers an unforgettable experience. I can’t wait to return and make more wonderful memories in this beautiful hotel!

1樓的公共空間很大，有飲水機但沒有廚房跟冰箱，房位蠻大的，窗簾很遮光，房間內有浴室跟盥洗空間，櫃子需要自備密碼鎖，早餐是自助吧滿豐盛，有麵包、咖啡跟多種果汁！

落地馬德里第一天由於些原因，原訂酒店無法入住。在異國他鄉、饑寒交迫的情況下，訂了距離很近的Indigo hotel，前台真的很友好，房間衞生整潔、安靜，能讓我們身心疲憊得到極大的安慰。酒店位置優越，離景點都可步行前往，周圍美食也很豐富，最後一天離開時因為是大雨趕火車，Uber繁忙，請前台小姐姐幫忙喊的出租車，很感動，冒着大雨走在街上喊到的出租車，萬分感謝🙏

強烈推薦 我們是早上6-7點到的酒店，竟然給我們安排了入住，這點很人性化， 酒店位置距離景點需要打車，但是酒店門口有公交車🚌 早餐很豐富，附近也有幾家中餐廳 工作人員很熱心，每天都有免費水果

在一箇中產階層的住宅區 四周環境比較安靜 但酒店附近交通非常便利 走五分鐘有地鐵 酒店門口就有公交站 去王宮可以走路達到 也可以酒店門口坐公交車 酒店出門右轉有幾家超市 很是方便 酒店每位員工非常熱情樂於助人 前面有評論説自己七十多歲被酒店要求加價而被酒店趕出去 那純粹是中國長者想佔便宜不成 歪曲事實 不可相信 攜程竟然將這種評論和帶有人員面孔的圖片發出來 真不負責任

房間設施一般般，國內三星級酒店水平，好在衞生條件還不錯 可能因為跟旅行團合作，大堂人來人往有點亂哄哄的，這點不太好。我甚至在等checkin期間看到了個疑似小偷的人到處瞄來瞄去（來之前就聽當地朋友説有團伙專在酒店大堂偷中國遊客行李，因為中國遊客往往認為到酒店就安全了，實際西班牙這邊衹要沒入住都要保持警惕，因為衹要丟了東西1.查監控極其麻煩 2.辦案效率不比國內） 早餐種類豐富，16歐花得值

位置是真好，距離車站步行可到，拎箱子也不會費勁，離機場前台叫車38歐，10多分鐘就到，到馬德里其他地方也是地鐵分分鐘到達，就是酒店浴巾被褥啥的可不高級，廁所燈燈泡不停頻閃跟**似的，但無論打掃衞生的還是我們專門去前台反應，該閃還閃，總之，如果貪圖車站方便，不想住貴酒店就這兒，有錢人不要為了交通方便住這兒

我有機會入住馬德里硬石酒店 (Hard Rock Hotel Madrid)，它真的超出了我的所有預期。預訂時我心裡想著我十幾歲的侄女：「我相信她會喜歡這個主題，就像迪士尼青少年版一樣」……但事實並非如此！這家飯店絕非復古。它擁有現代化的設計、優質的家具和優雅的品味。 從入住的第一刻起，飯店的氛圍就深深吸引了我：音樂、現代的裝飾，以及將硬石風格與國際化細節完美融合的道地感受。飯店地理位置優越：就在索菲亞王后藝術中心正對面，距離阿托查火車站 (Atocha Station) 僅幾步之遙，附近還有多條地鐵線路，並且位於馬德里藝術三角區的中心地帶。 房間非常舒適，設施齊全，充滿了令人讚嘆的小細節：藍牙音箱、咖啡機、熨斗、吹風機、舒適的床…一切都一塵不染！你可以看出他們在設計上投入了大量心思，卻絲毫沒有犧牲舒適度。 （見附圖） 我最喜歡的地方之一是RT60露台：馬德里的美景、美妙的音樂、特色雞尾酒，以及結束一天的完美氛圍。當然，我也不會忘記泳池：雖然不大，但卻是市中心真正的綠洲。 工作人員始終熱情友好，服務周到。我們遇到了一個小意外：早上離開時，我們不小心忘了「請勿打擾」按鈕。下午早些時候我們回來時，房間還沒有打掃（這很正常）。我們告訴前台，他們說清潔人員已經下班了，但至少會整理床鋪、更換毛巾。我們以為他們不會來了……結果我們回來時，大吃一驚！房間一塵不染，床單和毛巾都換過了。如您所見，工作人員竭盡全力讓客人滿意！房間清潔度和客房內提供的用品種類都給滿分10分。 我們的房間不算高級，但無論是裝潢還是細節，都像是高級飯店的風格。 簡而言之：這是一次完美、獨特、強烈推薦的體驗。如果您喜歡設計、音樂、優越的地理位置以及（在整個入住期間）卓越的服務，馬德里硬石酒店絕對不會讓您失望。 各方面都很棒！

對於想要在機場附近舒適住宿的旅客來說，馬德里機場T1、T2、T3航站樓B&B酒店是絕佳的選擇。客房乾淨、現代，設施齊全，並配備良好的無線網路。 24小時接待櫃檯和大廳免費咖啡為遲到或早退的旅客提供了貼心的服務。不過，前往機場需要搭乘計程車或更複雜的大眾運輸。總而言之，對於在馬德里短期停留或中途停留的人來說，這裡是一個不錯的選擇。

This review is not about the €9 breakfast charge. I paid for the breakfast because I had eaten it. This review is about how I was treated afterwards. A simple misunderstanding over breakfast escalated into one of the most unprofessional hotel experiences I have ever had. After I politely suggested that the hotel communicate its breakfast policy more clearly to avoid similar misunderstandings in the future, a staff member, Yansel, began shouting at me from outside the hotel, called me back inside, repeatedly accused me of “trying to play with him,” raised his voice throughout the interaction, claimed that he was the manager, refused my request to speak with the General Manager, and aggressively handled my personal belongings. He pushed and kicked my luggage towards the exit, damaged my bags, repeatedly shouted at me to take my belongings and leave, and I also felt mocked while trying to communicate in English instead of being treated with patience and professionalism. As a solo female traveller, I found this behaviour intimidating and completely unacceptable. Guests should be able to raise feedback respectfully without being shouted at, aggressively confronted, or having their belongings handled in this manner. I later spoke with Raul, who was professional, apologised for the way I had been treated, acknowledged that there had been been a misunderstanding regarding the breakfast, confirmed that I was entitled to leave my luggage after check-out, and informed me that Yansel was not the General Manager or the manager. I appreciate Raul’s professionalism. However, that does not change what happened. Based on my experience, I would not recommend staying at Hotel Mayerling Madrid. There are many hotels in Madrid where guests can expect to be treated with professionalism and respect. In my experience, this was not one of them. As a solo female traveller, I did not feel safe after the way this situation was handled. For that reason, I cannot recommend this hotel and would encourage other travellers to consider alternative accommodation.