阿爾比恩皇家酒店(Royal Albion Hotel)

Was not able to check into booked room due to overbooking. Sent to another room. No shower Curtain. Tiles missing off the bathroom floor. No toiletries. Window was locked shut. Lights were not working at all in main room. Cream bodily fluid stain across dark red bedspread on one of the twin beds made me and the staff member gag when I complained to them. Room had not been vacuumed. DIY rubble left on the couch. They couldn't move me until the next day to a different room so I was unable to shower and the room was terribly hot and stuffy. Awful start to the holiday. I did receive a prompt response to my online complaint after I returned home and an offer of a free upgrade and 10% refund. Location is great, but some rooms don't have windows and no air con throughout. Generally shabby and needs a good facelift. Doggie Friendly but bring all your own stuff as no bowls, treats or beds provided in the rooms. Staff are friendly and do their best. housekeeping sub standard.

好吧...這家酒店本來是一個非常便宜的夜晚..但是房間一點都不值這個錢 浴室發霉 工作人員沒用 破牆 損壞的裝飾 破床 窗戶基本上打不開，除非馬桶座被強行打破 骯髒的床上用品 我為這個房間支付了 99.15 英鎊，然後被搶劫了😤 我想要部分退款或全額退款，但無法與酒店的任何人取得聯繫，因為打電話給他們要花錢🙃 我不會再呆在這裡