北湖貝斯特韋斯特優質酒店(Best Western Plus North Lakes Hotel)

GREAT LOCATION AMAZING FACILITIES GREAT SERVICE FRIENDLY STAFF GOOD OVERALL

Clean rooms

Loved this place, reception staff are always so nice the rooms are that of close to a 5 star rating the only reason it’s not a full 5 star is the pool is small and no gym facilities etc but rooms with spa in them are amazing will definitely be back!!!

Rooms are good. The restaurant is a bit all over the shop with limited dinner menu. Front desk staff aren’t very friendly but they are helpful. Plenty of parking.

very good

The boardwalk and it’s cafe was fabulous! Just a little disappointing that I was able to gave a quick nightcap after arriving home at 745 on a Saturday night. Not a biggie but was disappointed. Very quiet and nice.

Arrived at The property to find the room not very clean, microwave had food splattered inside everywhere, lounges had food crumbs down the sides of cushions and ants everywhere. However the room itself was quite a decent size, bed’s comfortable, and the bonus of a single lock up garage was welcomed. As the room was offsite in a nearby location I cannot comment if the cleanliness of the room was just a one off or not, maybe having a room in the hotel complex may have been different. Pool was nice to cool down in the afternoons.

Dark dingy, overpriced and no house keeping - no thanks, never again.

Checked in ‘after hours’ I.e 9pm. All check done via a speakerphone in car park, including reading out very loudly, my credit card number, address, security code etc. shocking. Car park full of people wandering around wondering how to get back to their room or to the foyer, but like us, missing the fine print that a room key only works ONCE! On every door, so god help you if you need to leave your room to go to a shop, you’re then locked out. One entry only, Inc in foyer/lift etc. A truly awful experience.