奧斯汀南萬豪酒店(Austin Marriott South)

The only two things that we experienced were quickly resolved in a professional manner! Did not affect our stay! Pillows too soft, but mattress was great!

There is no kettle in the room, asked for water bottle at front desk and they asked us to pay for it. I refuse to pay and the only gave me 2 tiny bottles of water and no more for the coming few days. I checked out at 5am ish but no one was at the front desk, I tried to look for someone to assist and it turned out the front desk lady was enjoying her cigarette at the entrance and asked me to give her a minute because she needed to take a break. Terrible service and experience. Probably the worst hotel under Marriott Group.

La persona de limpieza se robo un par de aretes, ademas de que el personal del hotel jamas nos dio seguimiento ni nos marco para dar una solucion

We stayed at this hotel twice and each time it was an enjoyable experience. We always recommend this hotel to anyone who travel to Austin

Nice hotel, newer, good amenities and location close to downtown but not walkable.

Property is nice looking. TV never worked properly. When brought to management attention I was told (with a chuckle) "Yeah, they are glitchy." Sent maintenance and they were able to get it to work briefly and then it locked me in their Hotel Marketing Channel for the duration of the stay. When I notified them they offered me a free breakfast. Unless I can watch TV in my cereal I don't need a free breakfast. BTW, most hotels already make breakfast free. Especially when the rate is over $200 per night. So your "ENVOY" program just irritates me now because I had to watch a presentation about it for 2 days. It was like timeshare hell.

Great stay. Parking is awesome. And also has underground locked parking garage for free. Will stay again. Also has electric car charger.

staff very gentle and helpfull everything is perfect thaks so much

Horrible staff, front desk was rude and disrespectful because they double charged me