Irene Street DogPark附近的開恩茲酒店

Be very wary staying here. Not only did they muck our booking up for wrong month , but decided to take money from our credit card and when disputed with the bank they blatantly lied saying I received keys and was there and stayed. They stated the booking was for 2 adults and 2 children which it never was. They also had my name wrong. The manager would not return our phone calls and got to the point where they wouldn’t answer the phone at all. We fought this to the end and eventually won but I have to wonder how many other people this has happened to . Very dodgy

酒店真的太棒了，樓下海邊各種餐廳，凱恩斯的海鮮太好吃了，餐廳人氣太旺，去晚了都要排隊，離去大堡礁碼頭非常近，步行五分鐘即可到達，在土澳這種地方Hilton做的已經很好了，窗外望去就是海，坐在陽台上享受水果超讚，晚上還可以沿着樓下海邊散步，超級chilling!房間每天都打掃的很乾凈，Receptionist 都非常有禮貌，下次來凱恩斯還繼續住這裏！

Fantastic stay at Carins. We stayed for 8 nights & couldn't complain. We took the room with microwave & kitchenette. We got a good deal by booking directly with the resort. Room was super comfortable with all the usual amenities. We also took the bus tours to the attractions. The tour companies know this place & would pick you at the entrance. The property is huge & they have an open air restaurant that does pizza nights. The internet connection is patchy in the rooms. We needed to connect for our office work, so the staff allowed us to use the business center during the day. The wifi was great in the business center though. Access to the city is easy. We took the bus 123 to go to & fro. Overall a great stay & would certainly choose them again.

We recently spent two nights at the Pacific Hotel Cairns and found it to be good value, well located and clean. The room was modern and the beds really comfortable. The only downside was the view onto the parking lot but we didn't book to enjoy the view from the room so that was fine. Also have a nice buffet breakfast at a reasonable price. We look forward to going back again soon.

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

酒店遊樂設施豐富，特別適合帶孩子去玩，白天可以去泳池.傍晚可以玩蹦牀和滑梯等等，天黑后還能看電影，真的很適合孩子，我女兒根本沒住夠

我們是一家人,有3和7個孩子。我們預訂了三人間,但得到了一個四人房,這很好。這是熱浪,但空調超級冷。房間和公共區域乾淨,誘人。游泳池是一次擺脫熱氣的絕佳機會。很容易走進城鎮,凱恩斯中心購物中心就在馬路對面。我需要自己再次來,並將再次在這裏預訂。

我真的很喜歡這家汽車旅館,因爲它白天和晚上都很安靜,即使他們擠滿了客人。汽車旅館非常非常乾淨,牀很舒服,有足夠的空間讓我的兩個年幼的孩子玩。前台的工作人員非常友好,樂於助人爲我安排一樓單元。我注意到凱恩斯的許多酒店自新冠病毒以來沒有人員配備,在前台和接電話時有友好的工作人員真是太好了。感謝您的美好住宿。我會回來的。

Fantastic place staff are so helpful the other backpackers are fun to talk to,the cleaners are fantastic,the pool is great clean also the spare is very relaxing the bed in my room was really comfy air conditioning was cold didn't need at night time,it's across the road from cairns central the Mair shopping centre,the Grand hotel is just up the street $10 200gm steals are really nice and the beer is cold . So over all great stay thx YHA

A great hotel. Staff were all good but Cheri was exceptional. Nothing was too much trouble. Breakfast very good. No complaints at all. We thought the place was exceptional value for money. It would have been nice to have stayed longer but onward flights were booked