I’m currently in the lobby of the hotel and I want to share with you what happened to me. They gave away my reserved room to someone else and their only option offered is a refund. I refuse to accept this disregard for customer satisfaction and I will not settle for it. I believe that this kind of service attitude needs to be brought to the attention of the public. Steps need to be taken to solve the issue to prevent other customers from being victims like myself.
翻譯
訪客
入住日期 2024年3月
家庭旅遊
0則評價
2.0/5
發佈於 2024年3月31日
Ragazzi alla reception molto gentili e disponibili. Posizione imbattibile. Purtroppo però le lenzuola erano macchiate e c'erano capelli nel letto. Non guardate sotto al letto (purtroppo mi era caduto qualcosa), credo che non puliscono lì da anni
Pase 5 noches en la capital egipcia y la verdad que fue una excelente elección. Muy buena atención por parte de todos los chicos (hablan todos inglés), habitación espaciosa (por ahí faltaría poner algo para apoyar el equipaje), y buena limpieza en los baños compartidos. No puedo opinar del desayuno ya que no lo tenía incluído. El wifi es irregular pero es general en todo Egipto. Se accede por ascensor o escalera ya que se encuentra en un 3er piso y la zona es de mucho movimiento de locales de ropa y restaurantes. Definitivamente volvería.
翻譯
訪客
入住日期 2023年10月
與朋友同行
0則評價
5.0/5
傑出
發佈於 2023年10月31日
Certainly our great time in Cairo is because of Hescham, one of the hostel’s collaborators. He was very attentive to us and he was always avaliable to help. He planned the whole trip and gave us the best tips about Cairo. I definitely recommend Australian Hostel.
翻譯
訪客
入住日期 2023年9月
與朋友同行
0則評價
5.0/5
傑出
發佈於 2023年9月23日
Absolutely incredible, the experience in Cairo and Egypt was made better by the Australian hostel and help from the very friendly, welcoming young man named Hesham. He took the time to recommend the most amazing trips and help me out with getting to know the city. The river Nile, pyramids tour and desert safari are life changing moments ! And these couldn’t have been done without the hostel helping. So many opportunities to create videos and take photos of the city and general life out there. The hostel is located in the heart of the city. It offers a great selection of rooms and the chance to meet other travelers!!! Don’t waste your time on any other place. This hostel is the best in town !!! Thanks to all the staff there 👍🏻🐫
Es un Hostel bien ubicado, su personal es muy amable y está presto a resolver cualquier duda, es limpio y tranquilo. Hay bastante comercio alrededor y se pueden visitar varios museos cerca, también está a 40 minutos caminando del mercado.