墨爾本卡羅林斯温泉美居酒店（原雅高美爵酒店）的評論

酒店位置不錯，交通便利，整體硬件還可以，因為是商務出差，衹是晚上睡覺，白天不呆在酒店。整體還值得推薦

房間舊了，服務一般，地點好

10/10 會再次入住！ 乾淨、舒適、現代、許多便利設施，如游泳池、水療中心、健身房、多功能廳、餐廳、咖啡廳。 酒店內設有免費停車場，房間寬敞，部分客房設有陽台，可欣賞湖景。 物超所值，漂亮的酒店！

工作住宿一直在使用這個作為我在墨爾本的工作住宿，員工總是友好和樂於助人 房間總是乾淨清新

Dated. Needs a refurbishment. Older rooms. Old style tv without internet

位置很好 夜總會和 ****** 機器和在 markete 前面 一切都很好

這是安靜休息的好地方

The lobby and our room were clean and spacious. One suggested improvement would be about the hotel information provided to guests in the rooms. The correct process to access the carpark after 11 pm was unclear. The written information provided in the room said to scan our room keycard to open the roller door but this didn't work. We had to go to reception and was advised scanning won't work and we have to call reception and they will open the roller door for us. It would be great if the hotel information provided in the guests rooms are kept up to date to avoid confusion and inconvenience to hotel guests. Aside from this minor inconvenience, we enjoyed our stay at Mercure Melbourne Caroline Springs hotel. Thank you.

Great place very clean. Phone in room didn’t work so couldn’t order room service. Would definitely stay again so close to people we were visiting.

The property was fantastic so close to many restaurants . The bed itself was extremely comfortable. The breakfast that was included in the price was excellent servings . The staff at reception and at breakfast in the morning were very professional. Will definitely be staying here again

Have stayed here many times & it is always my go to when I am in Melbourne. Great location helps too.

Location was convenient for our needs. Room and facilities were great and will certainly revisit. Our only query was the bond of $250 which was unusually high and could be held for up to 14 days depending on banks. 14 days is a nonsense

The room was very clean and spacious and the bed was comfortable. Staff were very nice and welcoming and the facilities were great. The only issue was the noise from cars hooning about in the car park outside, which is out of your control. Overall we had a wonderful stay.

Upon arrival the eftpos facilities were not working.(waiting approx 10-15 mins for the previous customer to get his payments sorted.)we also had problems.after several attempts l had to use (the same card that had not worked at their desk) at the atm machine to pay cash for our stay. After entering the room(which was very nice) The television failed to work.we also discovered the balcony door did not lock. An attendent,who was very polite and helpful sorted the tv issue but failed to be able to locate a key so we could not lock our balcony door. Also noticing we only had 2 towels and we had checked in for 3 guests. the following morning after breakfast in the restaurant we were unable to use the access card to our room.having to return to the front desk and get the card sorted. The following morning we were greeted to alarms and evacuation from the hotel as someone had been smoking in their room was the explanation we were given. Unfortunately quite an average stay