Verified traveler
2023年4月23日
Although the view was beautiful, the room and staff were the worst I’ve come across in so long. You have to put in a request to have your room cleaned, which we did every day, and yet our room was only cleaned ONCE during our TWO week stay there. I would have switched hotels after the first week after being treated so badly by the staff and uncleanliness in general and from the room not being cleaned, but I was not able to get a refund so I HAD to stay. On arrival we noticed that trash was left in our room even though it looked clean, i immediately called the front desk and the staff did not help at all. I would not recommend to this hotel to anyone. It truly ruined our vacation. They even just made us move rooms instead of having it cleaned and they moved us to a room that reeked of cigarette smoke. I’m just deeply saddened by my experience here and how down right rude the staff was due their own negligence and poor service.
翻譯