We have enjoyed stays here, but the last 2 times have left us cold on the property. Upon walking into our room, closet door was way off its tracks, only 1 towel set up for 2 people. Front desk gave us what we needed, no bath rug to step onto. Next morning we requested the whole set up again and to fix closet door, (not something we could do). Door was fixed, but not towel service. I went down to front desk again that evening, gentleman in Santa suit took care of it. I didn’t get his name, but he was very nice and helpful.
Breakfast was great, associates did a great job and were very nice
翻譯