This by far was our favorite location. So close to everything. Rooms are nice and clean, however we had a king that was pretty small. We had maybe 2/3 ft around the bed and that was it. We weren’t there for the room so it was fine. They also had no hand soap in the room and when we asked the cleaning service and they said they had none. So we washed our hands with the shower gel! Redic! There was also carpet missing between the room and bathroom door and I step my heel on a carpet tack. Called down to inform them to fix it. Staff was very nice, The Iron Rose was so convenient and good. Loved that we could stop down for a drink or snack anytime and the courtyard was wonderful. Nice coffee shop in the lobby as well. & it’s not starbucks! Love that! We will be back.
我們真的很喜歡這家酒店。離機場不太遠,離市中心也很近。價格比我們希望的要高一點,但一旦看到房間,就值得了。早餐工作人員真的很友好和樂於助人,但早餐可以使用一些工作,除了華夫餅,那些都很好。前台的女士們除了一個之外都很熱情。我不得不回去確保我得到了她的名字Kaya。她需要客戶服務培訓,或者如果她做錯了工作,也許她不是人的人。她的方法就像當你去辦公桌時,她被你打擾了。第一次在查爾斯頓,所以我問了歷史區的方向,在哪裏找到什麼。她看着我說:“夫人,你可以用你的GPS,這就是我使用的東西”,她回到電腦上做她正在做的事情。同一天,我們離開,去隔壁的Ruby星期二吃快餐(不要嘗試他們),我的丈夫與每個人都超級友好和健談,只是和她分享了週二的Ruby,問她是否試過,坦率地說沒有,然後回到她的電話。晚上工作的女士完全相反,Tonyann和Fiona。他們推薦三角 Char 和 Bar a 必須嘗試非常靠近酒店。他們總是微笑,準備提供幫助。總的來說,我一定會回到酒店,但希望卡亞在我的時候不在那裏。
We decided to take a family/business trip to Charleston SC, and after researching and reading the reviews, visiting the website, we decided to book with Hotel Bella Grace! A Beautiful hotel in the heart of the city!! We appreciate the attention to the interior details, custom fixtures and finishes in our room, this is very unique and thankfully Not the standard boring corporate design. The hotel location is walkable to shops and restaurants and they offer gated valet parking, who were always polite, friendly, and quick to get your car. The entire staff was very accommodating and friendly from answering questions and gave us suggestions for activities with our kids. The Service was outstanding and professional, check in and check out was excellent. The beaches are a short drive away, easy to drive to and find parking. Next door is a excellent restaurant,.fyi.. Our Room was spacious and clean. The staff was accommodating with any additional requests we needed. I highly recommend Hotel Bella Grace! We are planning on staying again soon!
Overall, clean place, friendly staff and decent breakfast. Some of our petty, yet disappointments: both end tables were sticky and had not been clean for a while; could not run fan all the time on hvac unit; flat pillows and no in room microwave. Also, for light sleepers, be sure to request top floor. We were on second floor and could hear kids running and doors slamming all night. Would not hesitate to stay there again knowing these things.
KKimberly CharltonI stayed here at the Wyndham in Charleston, South Carolina. while i was in between my house closings. They have been very helpful here. It's very clean. The amenities are great, and the location is excellent. You feel like you're at home. I would suggest to anybody to stay at that hotel.