Charlevoix Inn & Suites SureStay Collection by Best Western

Staff was very cordial and friendly. Facilities were clean and presentable. Room was ok; one issue is the flaw in the sink vanity, where the vanity was not cut well to fit the faucet and the sink. The result is that the faucet BARELY reaches the sink, and any attempt to put my hands under the sink to rinse them off results in the vanity getting flooded. That needs to be remedied. But otherwise, the room was ok.

Charlevoix Inn is not the cleanest hotel, but it is clean. The staff was friendly but had a bit of trouble at check in getting the keys made. The walls between rooms don’t do a great job insulating sound, so if you have a neighbor who likes to watch TV late into the night you will definitely hear it. Overall, this is a fine place to stay… and I would give it 3.5 to 4 stars,

It was perfect for a quick overnight for a wedding at Castle Farms 10 min drive to the venue. Clean, quiet, comfortable and affordable.

We stayed on the first floor and had a walkout patio, it was lovely! We were able to access the pool this way too. Natalya was WONDERFUL. She was so kind and helpful. I would stay here again just for her. She was lovely.

Only issue was the Business Center didn’t have printer, so I couldn’t print out tests my doctor needed in hard copy. It wasn’t possible to email it to the front desk to print.

Promised water view. Hotel is miles away from water and couldn’t see the water. I paid extra for that room too.

This was our first stay in this hotel, which was pleasant. The front desk girl was really sweet and thoughtful and the breakfast lady greeted us warmly and gave introductions. I would choose this hotel again if I go to Charlevoix next time!

Staff was nice, building was very outdated, musty smell in carpets, and room were not well maintained.

We stayed this past weekend and the Staff, Service and Hotel exceeded our expectations. Amanda, Jesse and Joslyn all made she we had everything we needed throughout our stay. From check in to check out it was a breeze and a great stay! Would stay here again especially for the location and friendly staff!