Was loving the place until someone else was checked into my room and even got a working key to come into my room while I was naked . Front desk completely disregarded the issue
翻譯
Thadbrean
入住日期 2024年5月
與好友旅遊
1則評價
1.0/5
發佈於 2024年6月15日
My review is for trip.com I didn't even stay there and i didn't give me my money back and I tried to change the dates and u wouldn't work with me..I had to stay in the airport for 24hrs ..u guys are horrible not the hotel
翻譯
TheTravelingWitch
入住日期 2023年12月
家庭旅遊
63則評價
3.0/5
發佈於 2024年1月5日
You get what you pay for they double booked our room so someone walked in on me and my family that was annoying and we got a refund
翻譯
訪客
入住日期 2024年10月
其他
2則評價
5.0/5
傑出
發佈於 2024年11月16日
Agradable el ambiente
翻譯
ETSing
入住日期 2023年8月
夫妻/情侶
53則評價
3.7/5
發佈於 2023年10月10日
Cheap but no free breakfast. Free transport provided to Charlotte airport
翻譯
訪客
入住日期 2023年1月
夫妻/情侶
1則評價
5.0/5
傑出
發佈於 2023年2月28日
Friendly staff, great location, and very clean establishment. Will stay again soon.
翻譯
訪客
入住日期 2023年5月
其他
1.0/5
發佈於 2023年6月5日
This hotel is a HELL NO!! Don't waste your money your better off leaving out of your car if this is your option. Staff walk around like zombies and didn't try to help. They are more concerned with hooking up rather than cleaning up. The only update I see Is the chairs, rug, flower arrangement and tv in the entrance that's it! They have water in the waiting room to the side. I wouldn't drink it if you paid me to. It was a extra fee upon arrival of $75 but I was charged $90. The fee is supposed to be in place for accident/damage but to me this whole place is a accident. Rooms and hallway musty and stank. It's hot everywhere. I used 3 cans of Lysol alone during my stay. The rooms are old and worn out. Iron board was broke upon arrival and do was sink. Beds had stains and carpet was running away from the floor. The beds are not comfortable. The pool has been closed for over a year and it doesn't say anything about it on the websites. They have a. Restaurant and I'm not about to eat nothing out of this place. I'll never come back here.
翻譯
訪客
入住日期 2023年4月
夫妻/情侶
3.0/5
發佈於 2023年5月30日
We are Wyndham Club Owners and were excited to try out more Wyndham properties on another road trip, this one through Charlotte. The inside of the hotel itself was nice, spacious, quiet and clean with a nice little restaurant and bar. The location of the hotel was not in a good area, and there were homeless and drunks loitering around the entrance area and parking lot. The reception had no customer service skills, yet the restaurant manager was very friendly (although clearly the kitchen was short staffed, which made for slower service and a few errors which he tired his best to stay on top of). Overall, this is a mixed review, as the bed was comfy, the room was pleasant, we slept well, we had a good breakfast the next morning, yet my husband does not want to return due to the location and the people wandering around near the cars.