智選假日套房酒店查塔努加，望風MTN(Holiday Inn Express & Suites Chattanooga-Lookout Mtn)

Nice hotel with a great staff but the location is terrible, right next to a busy interstate and the noisiest night I’ve ever had. Not to mention the old, worn mattress that was manufactured in 2008! Breakfast was very good, though. I would not recommend this hotel because of the noise and old mattress.

Everyone who worked at this property was wonderful. The room and inside of the hotel was very clean. Where we parked in front of the building was very clean. The view from our room consisted of the back parking lot and where the dumpster is located and a little area for high water and in the area where the water can go and around the dumpster was full of trash and was not very pleasant to see. Otherwise this hotel was wonderful and can only say good things about the staff.

Maybe it was just where our room was, but there was constant noise all night - doors being opened and closed, TVs and alarms going off. It felt like there was no sound insulation at all, and we both slept poorly as a result. The most recent refresh to the property is also beginning to show it's age. That being said, the staff were great, and the breakfast was better than expected!

Door lock was not working, had to come to the front desk thrice and then they mentioned the lock is broken and shifted to a different room. Then the toiletries were empty in the other room. Good we stayed only 1 night so it was manageble but still not paying to adjust on basic necessity

I did not even get to check in, the hotel could not find the names in their system. I ended up have to buy two more rooms for the night. The next morning I asked the new person behind the desk and she found the names immediately.

I didn’t like the bathroom lighting. Not good for makeup, and there was no fan for steam

The beds were not comfortable the pillows were to soft !! My back killed me all night

Room was clean, bed and pillows comfortable. Not a bad nights stay. Breakfast area clean and well attended.

Really nice, good service, convenient. Kind of funny smell in the room, but otherwise great.