Location wise, this hotel scores maximum. And next is their staff, polite, caring, helpful. Especially the lady at the front desk, she was super helpful and willing to accommodate our requests. We met the manager too and he was also very receptive of our suggestions and feedback. I guess Chennai being a big city getting a room of a decent size is not an easy task at all. So yeah, found the room to be really poky and tiny. One thing I've always got irked about in my stays in numerous 3 star hotels is the indifferent and step motherly treatment meted out to the toilet and bathroom. Lack of a dental kit, hair dryer in the bathroom, mat for the dry area, were very glaring. And, as everywhere else, the cleaning of the toilet/bathroom is very shoddy. The corners of the bathroom really was a huge put off and I think a lot more than just sprinkling of soap water and wiping off with a mop is required to spruce it up. The next sore point was the complimentary breakfast...ooooffff, those stone cold/rock hard idlis, the upma which looked like my granddaughter's play dough and tasted....Ehhhh!! Did I say *taste*? Sorry, I got that mixed up with tasteless, odourless, flavourless... It was just a huge mass of dampened sooji. Maybe the saying *Eat breakfast like a king* is unheard of in this hotel. And please don't fall prey to *free Wi-Fi* tag line, because no matter what time you check in, their server will inevitably develop a problem the next morning and you'll have no WiFi. Wish that they pay more heed to the fact that they are in the *SERVICE INDUSTRY*
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