夏延尼貝斯特韋斯特SureStay Plus酒店的評論

Breakfast is great!!! Pool and hot tub were so relaxing!!!!

工作人員非常友好和樂於助人。房間非常幹凈，沒有像某些飯店那樣有任何奇怪的氣味。這個位置不是我最喜歡的，因為沒有多少餐廳或風景可以真正欣賞，但總的來說我很享受在這裡的住宿，如果這樣回去，我會再次預訂！

They cancelled my reservation and blamed it on ******* but I was never notified by ******* and the active reservation remained in my app. Additionally, ******* asked me to rate them, assuming I stayed there. I asked the staff clerk to email me the cancellation notice from ******* and she didn’t. I think they wanted to charge twice as much because I had a good price due to booking early and it was a football weekend. We had to drive 40 miles to find another available hotel. It’s also quite rundown just from the looks of the place. Probably a blessing in disguise we didn’t stay there.

Dirty. Stain hall carpeting, internet didn’t work, limited service. Obviously Great Western doesn’t care for this property.

Front desk was rude. Tried to call before reservation to confirm pool and hot tub were opened and was not answered, not in service.

Front desk staff was very rude. Wi-Fi not working, room super dated. Dirty carpet. Microwave didn’t work.

This property is older but so well maintained. I’ve been impressed with the cleanliness of my room and of the rest of the property. The pool area is clean and the restroom in the pool area is very clean. It’s older and dated but clean. The three employees we have encountered have been amazing and the man who checked us in was so nice and thorough. The area around the hotel is quiet and I feel very safe here with my 7 year old.

They were very friendly and everything was clean and it was supper quiet and breakfast was great! All staff was amazing thank you so much will stay again!

We were on the second floor. The window faced the north and the hotel was located next to an interstate, the semi trucks were pretty loud and noisy. The wind was blowing and the window couldn’t close properly. The wind howled through that improperly closed window as well. The bathroom linoleum was worn and the floor was warped. The breakfast was great!

No complaints other than breakfast ending at 9, it would be really nice if they could extend it to 10 since check out is at 11.

We arrived & the computers were down so we did not get a key to our room right away. They did upgrade us to a suite. The couch & chair in the suite were very uncomfortable. The couch fold away seemed to be broke. The bed was very firm so we did not sleep the best. Breakfast was good. Staff was friendly.

Not quite was I expected, but we felt safe and eventaully slept comfortably. We were supposed to receive a bottle of wine upon check-in, but they didn't have any. They offered me a bottle of water in place of it, but the biggest let down was the facility is quite rundown. All the furniture shows lots of wear and tear. The upholstery is breaking down and fraying on the furniture in the dining area. The stain and finish on the bedroom furniture has worn off and is heavily scratched up. They are planning a renovation which was already underway on the third floor. None of the reviews I read mentioned the rough state everything was in or about the renovations. There was a major problem with the sheets on one of the beds in our room. I think they used too much bleach or some other chemical in the laundering process and didn't get it all out. The sheets were literally burning my skin. I thought we might have to find another hotel at one point, but then we decided to see if the sheets on the second bed in the room were the same, and they were fine, so we were able to sleep comfortably after that. ON positve note, the staff was friendly, but I would not be likely to stay there again. The breakfast area was very clean adequate but not what we have come to expect of Best Western lately.

All was good. Check in smooth. Room nice, pool nice. Problem came later. I have sleep apnea and use CPAP. Not much sleep as it is. So I'm sleeping and 11:00pm the phone rings. I wake startled, trying to figure out where machine is, only to be told check in agent forgot to have me sign a check in form. Really? This couldn't wait til morning. Very little sleep after that. Then when I went down to sign, clerk was very rude.

The hotel was decent for the price. It did not have WiFi in the rooms but this wasn’t conveyed to us until after I called the front desk and told it wouldn’t be repaired until 6 days after our stay. We ended up leaving.