皮特縣酒店推介

1!我一生都住過酒店1/2!我爲ECU出差來到格林維爾,不得不以每日津貼入住,可悲的是150美元這是我唯一的選擇之一,我通過*********預訂,我到了。前台員工四處尋找我的預訂15分鐘,直到她意識到她以我的名義入住了錯誤的人。從那裏開始,情況變得更糟。房間很髒,一團糟。噪音問題。我的手機和電視不起作用。我應該剛開車回家。遺憾的是,你必須花300美元買一個地方才能睡個覺。不要呆在這裏。這是一個熱的混亂。當我寫這篇文章時,我正在考慮離開並開車2個小時回家。

Overall the place & rooms where nice & quite. there are plenty of places in the area for the same or more, but in worst condition , This Hotel is right on the edge of Greenville with plenty of stores in walking distance around, The city is growing , so visit and stay at this hotel.

我花了過去7個月在這裏工作,考慮到我在家裏和家人呆的時間,我無法想象一個更愉快的經歷。他們總是熱情友好,令人難以置信的包容。他們總是照顧特殊要求,似乎沒有什麼太大的要求。恆星的客戶服務,美麗而非常乾淨的房間,餐廳,Julep,已經離開這個世界了!如果你想在格林維爾得到正確的治療,這是唯一的住宿地點。

We were here in Greenville because of a medical emergency with my husband's son. Your hotel could not have been more accommodating. From the time we checked in to the time we checked out. Benita at the front desk was so helpful, courteous and professional. Beds are comfortable, rooms are clean, everyone was friendly. Swimming pool area was clean. Cameron also working at the front desk was also very helpful, knowledgeable and professional. Sandra one of the hostesses In the restaurant was also helpful and kind. We enjoyed our stay.

一個住宿的好地方,價格合理,房間乾淨。不收取寵物費用而對寵物友好是一個巨大的優勢。該地區其他寵物友好酒店每天收取不合理的寵物費率。此外,Dena一直證明是很棒的客戶服務。

Definitely a -5!!!! Stayed at Fairfield Greenville July 30th - Aug 2nd 2022. Would have paid for my stay from May through priceline. Arriving at the hotel on the 30th @2:31am I met the clerk who checked me in he stated that my room was on hold that i had to pay $680 + $80 holding fee. I said to him I already paid because the rep said i couldn’t get the room unless i paid he kept saying no no no I say yes. At this point i’m very sleepy for traveling for nearly 24hours so i handed him the card where i was charged a total of $760 Keep in mind I paid $504.00 already through priceline. So i visit the front office the next morning after checking my bank statement where I met a different gentleman at the desk checking the system he say oh yes & he’s sorry he’ll need to get his manager because there is multi stuff needed to be done to refund me what was charged at the hotel & that he’ll return a call back. Taking my phone numbers & I left the hotel for the day return shortly after 10pm that night not a call received I stop at the front desk where I would met a next clerk who Identified himself as Mr.Lee front office manager & said he wasn’t aware of this matter thinking to myself how did they do a hand over if the front office manager wasn’t informed about the guest being charged twice for one room. He then search the computer system & asked if i sure i use my name to checked in & if i was sure my room # was 407 Confused i was like what ??? who else name would I use & I paid with my card & was asked for identification. That’s when it became clear the level unprofessional was at a all time high. He apologized & then assured me he sort it out & also return a call back. Waited but there was no call. So I Call back where i would speak to a different rep this time a female where she apologized & stated that I had charges & giving me a different room number & cards attached to my name. Checking my bank statement where I was charged again this time $241.83 furious at this point Where i clearly stated that they need to check the camera system at the hotel I stayed in room #407 & they would be able to verify my activities at the hotel if they checked. Calling again this would be the 12x where I would speak to the next manager after going back & forth with him it was clearly he wasn’t understanding & thought he was correct shortly afterwards he said he’ll have all the funds return & i should give it until Monday which would’ve been the 8 August 2022. It’s now 16th of August 2022 & I have yet to receive my money. Sent both Jayne & Lee emails & left voice messages. They both have yet to respond since we last spoke. All i want is my funds what was charged at the hotel again after paying through priceline. It’s beyond frustrating & I’ve been more than lenient with this group of ppl. ( Spoke to Lee about 7x, Jayne 1x, Shai 2x, another male rep 3x). Call the hotel again today & spoke with a female name Shai (second time) She is the only individual who genuinely