The pictures show a whirlpool. Get to the hotel and there is NOT one in the room. After a long day this is why I purchased. They refused to move me or refund and trip.com refused also even though their listing clearly shows it was supposed to have one! Worst experience ever. I left and went to another hotel and paid for another room. So now I paid for a room I didn’t even use because they falsely advertised
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Joshua
2024年2月12日
The floor i was on there was a broken pipe in the space between floors in the always that was leaking and running down and as soon as you walked out of the elevators all you did was smell mold
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Jim
2024年2月11日
Checked in. NO WATER IN THE HOTEL. Had to ask for bottle water to brush our teeth. Then when the water came on, the shower leaked, spraying water on the floor. The shower door would not move. The door wouldn't larch unless it was slammed.
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Jason
2024年2月5日
I rented a hot tub room and the hot tub had no hot water. I informed the desk manager and he said that he would call me maintenance but they never showed up. I asked if they could discount my room and they said that they would but I have to go through ******* since I booked through you. The staff was very nice and willing to help discount my room. However, they said that you have to initiate that on your end because of a third party booking.
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Steven
2024年1月19日
Fridge in room didn't work, room was in need of upgrade - worn furniture and pretty old shower. Bar had apparently lost their liqour license ages ago (according to the staff) so they had limited bar service.
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Jeff
2023年12月31日
The room was in serious need of a complete renovation. They charged us $75 pet fee instead of the advertised $50.
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Verified traveler
2023年12月24日
We had to wait about 20 minutes for anyone to come to the desk to check us in. The rooms need some updating and didn’t feel very clean.
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Jason
2023年12月3日
Very friendly staff. Shower tub has large crack extending approximately 18 inches out from 2 sides of drain.
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Shalanda
2023年11月29日
The service was great. The room was acceptable. The only issue was the faucet in the shower leaked and was hard to handle the hot water. Other than that, it was a good space.
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住宿政策
入住及退房時間
入住時間:15:00後
退房時間:12:00前
前台辦公時間:全日24小時
小童政策
此酒店歡迎任何年齡的小童入住。
如0至17歲小童不需額外床位,可免費入住。
嬰兒床及加床
加床及嬰兒床政策或會因房型而異。請參閱房型詳情了解更多。
早餐
形式套餐
年齡
費用
17歲或以下小童
USD 5.95(約 KRW 8,133)/人
成人
USD 9.95(約 KRW 13,601)/人
總額不包括額外早餐費用,請於酒店另行支付。
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健康保障
清潔度
3.9/5
清潔和消毒
清潔服務由專業公司提供
房間於每次入住之間皆進行消毒
住宿簡介
開業年份:2008
客房數量:100
不論是商務還是休閑旅客,克拉克斯維爾希爾頓花園酒店都能讓您的克拉克斯維爾之行變得更加美好而難忘。奧特勞機場位於距離該酒店大約12km的地方。著名的景點Clarksville Visitor Centre和The Star Spangled Brewing Co.均可步行很短距離到達。從酒店到Swirlz Art Studio遊覽很方便,Beachaven Vineyards & Winery和Civitan Park也均在附近。