OYO 10551 RJ 格蘭酒店(Hotel Rj Grand)

Please don't book any rooms from this Hotel. Rooms are not like how it is shown in Oyo or there website. It is totally different. Zero maintenance. They just want money but don't invest on room or building maintenance. I booked for New year with my friends during Coimbatore visit by seeing Pics in Oyo I thought it is very nice and clean. But it is really disgusting rooms. It is worst than local Lodges near bus stand. Receptionist won't give you rooms if you had booked rooms for lesser price through OYO or any other App. They de***d more during Check in. That Receptionist is very worst, he shows his attitude and we go and complain anything he just tells go and complaint to anyone I don't care. Below mentioned which we faced during our stay. Either Hotel ***agement or OYO no one will solve these things. It's really waste of money. Better select any Lodge than booking this room. 1. No hot water, 2.TV not working, 3.Shower fully rusted not working, 4. Main door lock problem, unable to lock everytime we need to call receptionists to lock our door. 5. Mirror in bathroom fully rusted unable to see anything through it. 6. Bucket and mug full dirty and sticky. 7. Ac water will be leaking day and night in bathroom. 8. Bed is very dirty, not cleaned blankets and pillows. You can see full blood marks and other dirty marks everywhere on the bed which they won't wash everytime after room vacant. 9. They won't provide Shampoo, soap, drinking water 10. No remote control for AC. 11. Cockroach, bed bugs everywhere. And list goes on, I just added main things. U can experience more once u are in room.

Very worst RECEPTIONIST with rude behaviour using abusive words towards customers. He thought that he owned that property. When I complained about tv not working and room cleanliness they didn't replaced it. After check out the receptionist called me, used ABUSIVE WORDS THREATENED ME NOT TO COME TO THAT PROPERTY AGAIN in an arrogant way because of I asked about tv. ***agement should take strict action against him. Otherwise, It will give a bad name to your hotel. As a loyal customer of rj grand for the past one year I felt very bad because of his behaviour. Here after I won't book at rj grand thank you.