科隆Kölnpfad - Etappe 02附近酒店

我們預訂了最後一分鐘的科隆之旅,預訂了2間雙人間。我們不得不用現金支付200,00歐元的押金。沒有其他方法支付現金。我們拿到錢後,我們只有在一個房間不吸菸時才能把錢收回。我們到達後,我們直接參加了狂歡派對,回來睡了4個小時,12點前退房。所以我們按照他們的要求做了一切,但接待員說我們在房間裏抽菸,因爲他們據稱在窗戶的陽台上發現了灰。我們甚至沒有打開窗戶,我們的香菸也用光了。我在他們酒店前面抽了最後一個。他們拍了陽台的照片,展示了一些灰。圖片可能是來自任何其他房間,因爲他們都互相看。所以我們沒有把錢拿回來,他們打電話給我們警察。警方說他們對此無能爲力,我們必須提出投訴,當我們要求看到以前客人的房間照片時,他們說每次都不檢查。所以,他們怎麼能確定這不是別人以前。

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

Quietly, conveniently and serenely stayed at this hotel for the past 6 days. Good to recommend this hotel as a priority choice especially for cologne travellers who preferable to stay away from bustling areas. An enjoyable back and forth daily walk from hotel to train station whereby some good restaurants are the best solutions of our hungers. Highly recommended to stay and definitely will stay again in the future. Thank you..

這根本不是理想的酒店。我不會再給它比差的評級。酒店的外部前線很糟糕,實際上看起來好像是關閉的。非常不吸引人!走進來的時候,我被一個女職員“接”(沒有打招呼)了,她還好(她確實提供了一些交談)....,但不是最熱情的人。一開始她找別人的時候,我一直在等。這時,我填了幾張表格,一個脾氣暴躁、衣衫的人來了,他提到我必須要付費用,但具體是用來做什麼卻不清楚。我勉強支付了4歐元,我不太懂德語--如果再這樣的話,我可能會更傾向於爭論。這間房間(我住107年)坦率地讓人想起貝茨汽車旅館的一些東西。非常舊的傢俱。房間很熱(我必須打開窗戶),雖然有電視,充足的WIFI,清潔毛巾等-標準只是坦率地可怕。我在浴室的牆上看到一個陰毛!接下來的部分(我按照警告承擔了部分責任),但是10點之後沒有接待,這意味着你不得不帶上你的兩把鑰匙。現在我愚蠢地假設這是因爲10點之後前門會被鎖住。真正的原因是酒店房間的門本身鎖在你身後。我走出酒店房間,去查看是否可以找到人借我一把扇子,門也鎖在我身後。沒有接待人員,晚上被困在走廊裏,只好從窗戶爬出去,幸好天氣熱,自己也開了....,不然不知道會怎麼做,早餐沒吃。價格包括了它,但坦白說,所有東西都太不標準了,我不想冒險。老實說,我知道你得到了你支付的錢,但這甚至不值得,我支付了大約50英鎊。

This hotel should only be used as a bed to sleep in, and expect absolutely nothing more. I was here on business with 2 colleagues and everything was just ok. The people in the reception looked very bored and uninspired. The room was alright, the housekeeping a joke. To be fair, with 3 people living in a very small room the space to clean was minimal as we had to spread quite a bit, but I expected the trash bin to be emptied. The beds were alright and the AC excellent, which was good as the area around the hotel tend to be noisy as it is in the industrial part of town. There was a brief 10 minute walk to the s-bahn. Very few choices of food around the area. The breakfast, that they priced up from €7.50 to €10.50 from our booking to arrival is not worth the money, with a very bad selection and slow refill when there is a lot of people. The Frau managing the breakfast area was very agressive in asking for room number and barely understood any English making it very awkward. If you are a smoker, then the smoking area outside does not have any place to sit. Unless there is no other available places to stay, I will not come back to this hotel.

衞生：不錯的，打掃及時服務好 設施：感覺也挺好，還帶usb口插座。 服務：前台金髮碧眼的美女很漂亮，服務也很耐心，不會英語都給我翻譯👏🏻👏🏻👏🏻，該要個聯繫方式😀😀😀 酒店離火車站和科隆大教堂，以及商業街非常近，符合我需求。

Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko

辦理入住手續可以更快,以稍微禮貌的語氣。最小的房間有足夠的空間過夜,浴室可以更有功能,有更多的存儲選擇,淋浴很棒。第二天早上,當早餐“送”時,令人不快的驚喜就來了。早餐在紙箱裏遞出來時,要按字面意思來取。裏面有兩個三明治(火腿和臘腸),一個煮硬的雞蛋和水果。如果那不符合你的口味-祝你好運!不要誤解我:我可以吃糟糕的早餐,我可以(過度)支付好的/半途的早餐,但對於14歐元,我希望有超出素食、素食或正常水平的選擇。如果你希望將來改變,我也必須讓你失望:接待員很清楚這個提議是一個騙局。

Ich habe vom 28.02. auf den 01.03.23 in Zimmer 215 übernachtet. Der Checkin verlief schnell und freundlich. Leider erhielt ich die falsche Information bezüglich der Sauna- diese sollte bereits (15:30 Uhr) geöffnet sein. Als ich gegen kurz nach 17:00 Uhr in die Sauna wollte, heizte diese gerade erst auf. Das Zimmer war sauber und modern. Allerdings, bauartbedingt, sehr klein. Besonders das Badezimmer ist mini und bietet kaum Abstellflächen. Das WLAN ist recht stabil, stößt aber scheinbar Abends an seine Kapazitäten. Da dieses Zimmer zur Eingangsseite/ Straßenseite/ Parkplatzseite liegt, war es in den Morgenstunden recht laut - aber mit Ohropax konnte das Fenster geöffnet bleiben. An der Sauberkeit gibt es nichts auszusetzen. Leider fehltem dem TV viele TV Programme. Der Fitness-/ Saunabereich wirkt dagegen etwas lieblos und ist zudem nicht voneinander getrennt. Insgesamt ist der Bereich etwas in die Jahre gekommen. Das Abendessen war leider eine Katastrophe. Ich bestellte die knusprige Maispoulardenbrust auf Kirschtomatengemüse und Rösti. Erhalten habe ich eine trockene Poularde, ohne Knusperhaut und fettigen Reibekuchen. Ich habe nur etwas von der Poularde gegessen und den Teller zurückgehen lassen. Dies wurde vom Service zwar entschuldigt- mehr aber auch nicht. Beim bezahlen wurde der volle Preis von €17,50 berechnet. Auf Nachfrage, ob das ernst gemeint sei, erhielt ich nur JA als Antwort. Da ich, als Platin-Member bei Hotmiles, regelmäßig in H Hotels übernachte, kann ich sagen, dass die Küchenleistung in Brühl bisher am schlechtesten aller von mir besuchten H Hotels ist. Es gab nicht einmal die sonst üblichen Brottaler mit Dipps. Das Frühstück entsprach dem typischen H Hotels Standard und war gut. Schade nur, dass die Säfte aus Konzentrat und Wasser bestehen. Ich würde dieses Hotel wieder auswählen, allerdings einen großen Bogen um das Abendessen und den unkulanten Service dort machen.