There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”
瑪麗蒂姆科隆酒店坐落於科隆市中心,優越的地理位置使它成為科隆一個令人嚮往的住宿選擇。 在該地區觀光很容易,Vogel am Heumarkt/Maritim、Reiterdenkmal Friedrich Wilhelm III和Statue of Frederick William III of Prussia都在酒店附近。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。浴室內提供24小時熱水,讓您感受到賓至如歸的享受。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。您若是問我還有哪些可供選擇的美食,一定會極力推薦周邊的Mercato Deluxe(意大利菜)、Cafe Relchard(德國菜)和Al Salam(中東料理),前者的ESPRESSO MACCHIATO最為著名。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko
旅客若想住在科隆的科隆市中心,那麼科隆中央阿德酒店將會是一個便捷的選擇。著名的景點Denkmal fur die Opfer der NS-Militarjustiz、4711香水博物館和Karsten Greve均可步行很短距離到達。客房內的所有設施都是經過精心的考慮和安排,衣櫃/衣櫥在滿足您入住需求的同時又能增添家的温馨感。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。多國語言工作人員的服務,將為您消除在異國的語言障礙。
科隆希爾頓酒店坐落於科隆市中心,優越的地理位置使它成為科隆一個令人嚮往的住宿選擇。 酒店距離科隆火車總站僅有200m。在該地區觀光很容易,St. Maria Himmelfahrt、Roman Catholic Archdiocese of Cologne和Denkmal für die Gestapo-Opfer都在酒店附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。有飲水需求的旅客,酒店還為您提供了電熱水壺和瓶裝水。除此之外,配備有拖鞋和24小時熱水的浴室是您消除一天疲勞的好地方。閑暇時間在酒店的咖啡廳喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Mercato Deluxe(意大利菜)品嚐下一流的推薦美食ESPRESSO MACCHIATO,Cafe Relchard(德國菜)和Al Salam(中東料理)是另外兩處不錯之選。住客既能在 健身室揮灑汗水,也可以在按摩室放鬆身心。酒店配置有會議廳,定能滿足您商務活動方面的需求。酒店會為旅客提供便捷的禮賓服務。
Für einen Kurzaufenthalt in zentraler Lage ist dieses Haus hervorragend geeignet. Kein Luxus,aber sauber und funktional mit freundlichem Personal zu einem guten Preis.Auch das Frühstück ist für 11€ eine gute Option. Das hauseigene Parkhaus nutze ich wegen der Enge nicht mehr. Wer nicht gerne flach schläft,sollte wie ich mit einem Kissen anreisen.
訪訪客The Courtyard Marriott of Cologne was clean, beautiful and a great location. It was a short walk to the Central train Station and near all the sights of Cologne. I was only there for one night and did not get to experience the breakfast as we checked out before it was served, but they did provide me with a lunch box which included a ham and cheese sandwich, a banana and a water. There is coffee and boxed water 24 hours a day in the lobby. The beds were super comfortable and the temperature of the room was ideal, as we had control over the air conditioner, whereas other hotels we stayed in the same week, did not allow us control and we were very warm. The room we had was a nice size and the view was of the empty courtyard which was extrememly quiet and definitely highly desirable. Front staff upon checking in, was not friendly, however after check in everyone else we came in contact with was very friendly. I didn't get the ladies name at the front desk, but she definitely didn't give us a positive welcome. Glad her shift ended and everyone else we dealt with, and passed was extremely friendly and that is what the experience should be like.
訪訪客Great hotel in a lovely quiet spot. Room was very large and at back of the hotel looking out to park/railway line. Fridge, room safe and air-con all made our stay more comfortable. We didn't eat in the hotel but did use the bar (thank you for the drinks vouchers for each day we declined the room/towels being refreshed/cleaned) and there were plenty drink options in a lovely setting. We used the kiosk shop next door on our last morning for a quick coffee/juice/toastie/pastry as we had an early start. We arrived and left from Köln Hbf and found travel to and from the hotel easy using either Christoph Str stop or Hansaring Station. It was a lovely location, and we also used the restaurants close-by 2 nights. Staff were very helpful and friendly, including storing our luggage on arrival and giving us a larger room than booked. Would definitely stay here again if visiting Cologne.
訪訪客I stayed here a total of 1 night. Room was very hot at night as no AC, not even a fan. There was one small window open but it didn't help much. I stayed in a 6 bed female dorm. Other guests were friendly and nice and respectful of each other's space and sleep. Our room had an ensuite shower and toilet which was very clean on arrival. Public areas including outdoor patio were relaxed, nothing fancy but no complaints either. Service was good; I didn't interact much with staff but no complaints. Location not as downtown as I would have liked but that's my fault. About 30min walk to main train station. Neighbourhood of the hostel - lots of restaurants around, bus stops very close by.