As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!
坐落於科倫坡世界貿易中心,不論您是商務出差還是休閑旅遊肉桂湖畔(Cinnamon Lakeside)都是理想的下榻之處。從酒店出發,至Fort railway station僅有600m遠。附近很多景點,包括Temple of Sri Kailawasanathan Swami Devasthanam Kovil、貝拉湖和加勒菲斯綠地廣場都離酒店不遠。酒店坐落於達瓦塔噶哈清真寺邊,附近還有很多景點包括聖安東尼教堂和科倫坡市政廳。酒店提供西餐廳,以誘人的美食佳餚來滿足客人。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Clique(西餐)、皇家泰國餐館(東南亞菜)和Ministry of Crab(東南亞菜)也許是可以讓您找到答案的地方。相信按摩室周到的服務和健身室一流的設施,會讓您擁有別樣的體驗。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店提供的乾洗服務,讓您的旅途更加方便。酒店為所有入住客人提供免費停車場。
Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤
The rooms were compact. The linen and towels were clean. Everything About the hotel was good except the food at their restaurant. I think they have a chef coming in once a week who preps everything and all that the chefs who are there do is reheat and serve it. Tonight's dal will become sambar tomorrow. Breakfast's aloo bhaji will become the base for the veggie curry they serve for Dinner. The poori was so hard I had to break it instead of tearing it. There is sausage for breakfast and the same gets converted to devilled sausages for dinner. There are quite a few number of restaurants around this place. It's better to not pay for the food and choose to eat outside before going back to your hotel.
訪訪客Exquisite historical building in excellent condition, beautiful views, and the team at the Travelers Bar are friendly, efficient, and make your experience very enjoyable. The breakfast bar is unmatched in selection and quality as well as the views of the sea.
SSightsee14968008119非常好,因為我是來這邊出差,已經在這裏居住了2個多月,特別搞下kaushal.那天打掃我的房間,並且有什麼需求直接跟他們説。酒店服務態度也很好,有游泳池和健身房在三樓。I am living here for business trip for two months. and the service is very good. especially kaushal. he clean my room everyday. and very good service. thanks.
訪訪客My experience with the hotel is excellent. Very respectful environment. Morning buffet had variety of choices and worth for what I paid. Room was very clean and served with all sort of accessories to stay. I had a head and neck massage at hotel spa which was an unforgettable experience. Damayanthy, the therapist with more than 15 years experience (dedicated and passionate) gave a nice massage for my painful neck. Overall very good experience staying in the hotel.