As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!
This was the place we chose to stay for 5 days when Colombo curfew was enforced. For 5 days Bandar was more than helpful, ket everyone happy and things clean. Even with food shortage we had an amazing stay. It felt like home away from home. Thank you to the owner and a very special thank you to Bandar. Stay safe Sri Lanka!
酒店地理位置優越,距離貝拉湖機場2km,距離Kompannavidiya Railway Station2km。附近很多景點,包括Jims Poker Room Marina Colombo、Marina Casino和寶石博物館都離酒店不遠。酒店坐落於貝拉湖邊,附近還有很多景點包括The Galleries of Sapumal Foundation和咖啡師咖啡廳。在結束一天的行程後,您可以盡情享受酒店的Spa。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客2023.06.06
Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤
坐落於科倫坡世界貿易中心,不論您是商務出差還是休閑旅遊肉桂湖畔(Cinnamon Lakeside)都是理想的下榻之處。從酒店出發,至Fort railway station僅有600m遠。附近很多景點,包括Temple of Sri Kailawasanathan Swami Devasthanam Kovil、貝拉湖和加勒菲斯綠地廣場都離酒店不遠。酒店坐落於達瓦塔噶哈清真寺邊,附近還有很多景點包括聖安東尼教堂和科倫坡市政廳。酒店提供西餐廳,以誘人的美食佳餚來滿足客人。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Clique(西餐)、皇家泰國餐館(東南亞菜)和Ministry of Crab(東南亞菜)也許是可以讓您找到答案的地方。相信按摩室周到的服務和健身室一流的設施,會讓您擁有別樣的體驗。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店提供的乾洗服務,讓您的旅途更加方便。酒店為所有入住客人提供免費停車場。
Exquisite historical building in excellent condition, beautiful views, and the team at the Travelers Bar are friendly, efficient, and make your experience very enjoyable. The breakfast bar is unmatched in selection and quality as well as the views of the sea.
2021-12-31開業,相信熱情都市酒店周到的服務和一流的設施,會讓您在科倫坡開展一段難忘的旅行。酒店地理位置優越,距離貝拉湖機場1km,距離Secretariat Halt400m。附近很多景點,包括Tap Bar、荷蘭醫院舊址購物美食廣場和The Central Point - Economic History Museum都離酒店不遠。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有拖鞋和24小時熱水的浴室是您消除一天疲勞的好地方。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。除了這些酒店內提供的餐飲服務,離酒店不遠處Palmyrah Restaurant(亞洲菜)供應的錫蘭紅茶和中國人家(其他中餐)、Harbour Room(亞洲菜)的美食,也是來這座城市出行不容錯過的美味之選。酒店提供健身室,旅客可以在這裏舒緩身心壓力。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。提供乾洗服務,為您的旅途省心。
訪訪客2024.02.16
The hotel was very comfortable- excellent bed, dark curtains, spacious. The shower was the best we have had in 2 weeks of travelling in Sri Lanka. The toiletries provided were very nice also. A driver picked us up from the airport and was there on time for a reasonable price which you paid the hotel (need cash for this). Breakfast was plentiful and eggs are cooked to order. We were able to have a late checkout on our last day which was much appreciated. All staff we had contact with were very pleasant. Two little hiccups occurred during our stay , one of which meant moving rooms which was a bit of a pain to pack everything up a second time but was dealt with swiftly and professionally by the staff. The room has a safe but it is not affixed to anything and thus is portable which may not please some. Overall I would recommend this hotel as a very pleasant and convenient hotel to stay when visiting Colombo.
OK Folks once upon time this used to be one of the best hotels in Sri Lanka. That was decades ago, this is one of the very few Sri lankan government owned hotel today. This is not so luxurious to match a five star, but a pretty good hotel which fits in well for a three star. There are glitches here and there, it's an old building, you might find the hot water not working or a broken switch, pardon that, the hotel is working very hard to fix those with the little financial resources they have. The staff of the hotel are very kind and hard working. If you request them for something, they will not hesitate to try there best to satisfy your needs. The hotel has undergone a renovation recently and working hard to maintain a good menu of food. Again people are good and hard working but with the financial resources they have, there are limitations. Overall its a good 3 star hotel with a decent menu of food and really polite people. Help them by reserving your rooms with this little place which has a big history, the more guest who visit this place, the more money they get, so they can serve you better the next time your arrive. Be kind when making your reviews, try to look through the eyes of good people here who are trying to make your stay the best ever. Let encourage more people to use thus hotel so they can soon start to cater you with five star perfection.
AAIN TOUR & TRAVELExcellent stay in the heart of Colombo! The Sofia Colombo City Hotel offers modern comforts, friendly staff, and a convenient location for exploring the city. Highly recommended for business or leisure travellers looking for comfort and convenience.
A special thanks to Ms. Roche, the guest relations officer at Sofia Colombo City Hotel! Her attentive service and warm hospitality made our stay truly exceptional. Thank you for going above and beyond to ensure we had a wonderful experience.
This hotel exceeded all expectations! From impeccable service to luxurious amenities, our stay was nothing short of superb. Highly recommended for a truly memorable experience.
SSightsee14968008119非常好,因為我是來這邊出差,已經在這裏居住了2個多月,特別搞下kaushal.那天打掃我的房間,並且有什麼需求直接跟他們説。酒店服務態度也很好,有游泳池和健身房在三樓。I am living here for business trip for two months. and the service is very good. especially kaushal. he clean my room everyday. and very good service. thanks.
訪訪客My experience with the hotel is excellent. Very respectful environment. Morning buffet had variety of choices and worth for what I paid. Room was very clean and served with all sort of accessories to stay. I had a head and neck massage at hotel spa which was an unforgettable experience. Damayanthy, the therapist with more than 15 years experience (dedicated and passionate) gave a nice massage for my painful neck. Overall very good experience staying in the hotel.