智選假日套房酒店哥倫布- FT本寧的評論

Stayed here with my family to attend my cousin’s graduation. The hotel is in the perfect location and within close proximity to Ft Benning and restaurants. The property was clean just a little outdated. The Air Conditioner however was very noisy and didn’t cool the room properly. The USB in the room we stayed didn’t work at all which was very inconvenient.

A typical holiday inn Express, very friendly staff, despite the fact that they were totally unable to fix the malfunctioning HVAC. It was 40 degrees outside, but over 70 in the room. Attempts to cool off the room were in vain. Room changes were not helpful, which indicates that the entire system was either dysfunction, or they had it controlled and weren't going to accommodate. Still, better than most of the options which, from the outside, were clearly much worse.

The staff was amazing!! They were all extremely knowledgeable, helpful, & welcoming. The hotel was clean and the outside appearance looked great.

Stayed 3 nights and it was great. Room was clean and beds were comfortable. Breakfast was good. No complaints. I would stay again

We arrived very late , I was called to ask if we were coming. I told them we would be. They could not give us the room we requested and reserved , they were totally full. Which ok. They credited us 80 dollars. I did not throw a fit or stomp my feet it was after 2 am and we really only needed the extra living space when our brand new soldier would be visiting. We ended up checking out a day early. 10:30 am the day before. Now other hotels if this happens credit us the night we did not stay. I had tried to change my reservation before the cancelation date. I called the hotel they told me ******* would have to do it. ******* kept telling me that they did not have rooms to change it. Which was untrue. I had the room for 3 nights I needed now only 2 of them!!! There was no need to stay an extra night out reason to be there could not stay the extra night. I don’t see why if we left before check out and the hotel was soooo booked they could not refund the last night. But they have refused. Being ihg members I’m very unhappy with this decision !! Other hotel chains do this. Especially when you check out before the last day starts. They were totally booked. I’m sure they could fill the room. Not cool ihg. Not at all.

My stay at this location was mediocre. There was some sticky substance on the night stand. They didn't have any towels clean to supply to guest. Breakfast wasn't much to talk about with minimal options and cold food that should be warm/hot depending on the item.

The hotel itself was very nice and the staff was very friendly. It was close to the Army base. The only problem of it was the location of the hotel. The Army didn't want the soldiers to be outside unless leaving for another location. We were told that it is not located in a good location.

Very nice hotel would definitely stay there again. That was very comfortable. Location is extremely close to fort Moore, which was helpful. The only thing I could say is he did not have caffeinated coffee in the room which is important to me there was decaf. Staff was very friendly and accommodating

Nice place, the front desk staff very attentive and friendly

I was disappointed in the way they handled prices. I was charged two different prices of over $100 different I was there on a Tuesday and Wednesday

Nice and clean. Beds were comfortable, not too soft or too firm. I prefer a firm mattress but not too firm. I don't mind the trend towards large dispensers for the shampoo and conditioner but would prefer the mini body wash containers or bar soap that has not been used by others.

The people who work here are helpful and lovely! We would certainly stay here again!

The tub didn't drain. Requested towels, only had one to give, floor was sticky and dirty. The elevator had running water in it was out of order and had to carry our luggage down for flights of stairs

the staff at the front was amazing but the place itself was gross. The towels in my room were stained, bugs coming out of the shower and there was already hair all over the shower walls and sink as if it hadn’t been cleaned. For breakfast they had a juice dispenser and you could tell the dispenser was never cleaned or at least hasn’t been in a while. Wouldn’t recommend for even a quick stay.